Compare SYKES vs Sitel BETA

See how Sitel vs. SYKES compare on employee ratings, job openings, CEO approval, business outlook and more.

Employee Ratings

Overall Rating
(full-time and part-time employees only)
2.9
(based on 3263 reviews)
3.6
(based on 3515 reviews)
Career Opportunities
2.8
3.5
Compensation & Benefits
2.6
3.1
Work-life balance
2.9
3.4
Senior Management
2.6
3.3
Culture & Values
3.0
3.6
CEO Approval
SYKES Ceo Chuck Sykes
60%Chuck Sykes
Sitel Ceo Laurent Uberti
84%Laurent Uberti
% Recommend to a friend
46%
71%
Positive Business Outlook
37%
57%

Salaries

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$11/hr
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What Employees Say

Pros
"Work from home"(in 566 reviews)
"Work environment"(in 96 reviews)
"Work from home"(in 213 reviews)
"Work environment"(in 126 reviews)
Cons
"Customer service"(in 79 reviews)
"Call center"(in 72 reviews)
"Coaches"(in 96 reviews)
"Campaign"(in 77 reviews)
Featured Review

Former Employee - Trust Advisor

I worked at SYKES full-time for less than a year

Pros

Family feel, professional atmosphere, and fun training program.

Cons

Customer service reviews were oddly handled. Easy to misunderstand. The pay wasn't enough.

Advice to Management

Provide support at all times and to everyone, not just to top sellers. Encouraging everyone will result in higher profits.

"Job Variety"Oct 8, 2019

Current Employee - Customer Service Representative

I have been working at Sitel full-time for more than 3 years

Pros

Flexible schedule Great teamwork Thoroughly trained Easy to move up in the company Can be a job or career your choice Diversity Supportive People company Open door policy Fun incentives

Cons

Quick adaption needed Close quarters so if one person catches a cold most will No assigned seats

Advice to Management

Better communication

Job Postings