Compare SYKES vs Sitel BETA
See how Sitel vs. SYKES compare on employee ratings, job openings, CEO approval, business outlook and more.Employee Ratings
Overall Rating
(full-time and part-time employees only)
(based on 3263 reviews)
(based on 3515 reviews)
Career Opportunities
Compensation & Benefits
Work-life balance
Senior Management
Culture & Values
CEO Approval
60%Chuck Sykes
84%Laurent Uberti
% Recommend to a friend
Positive Business Outlook
Salaries
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What Employees Say
Pros
"Work from home"(in 566 reviews)
"Work environment"(in 96 reviews)
"Work from home"(in 213 reviews)
"Work environment"(in 126 reviews)
Cons
"Customer service"(in 79 reviews)
"Call center"(in 72 reviews)
"Coaches"(in 96 reviews)
"Campaign"(in 77 reviews)
Featured Review
"Very Professional, yet personal"Dec 3, 2019
I worked at SYKES full-time for less than a year
Pros
Family feel, professional atmosphere, and fun training program.
Cons
Customer service reviews were oddly handled. Easy to misunderstand. The pay wasn't enough.
Advice to Management
Provide support at all times and to everyone, not just to top sellers. Encouraging everyone will result in higher profits.
"Job Variety"Oct 8, 2019
I have been working at Sitel full-time for more than 3 years
Pros
Flexible schedule Great teamwork Thoroughly trained Easy to move up in the company Can be a job or career your choice Diversity Supportive People company Open door policy Fun incentives
Cons
Quick adaption needed Close quarters so if one person catches a cold most will No assigned seats
Advice to Management
Better communication