Compare SYKES vs Support.com BETA

See how Support.com vs. SYKES compare on employee ratings, job openings, CEO approval, business outlook and more.

Employee Ratings

Overall Rating
(full-time and part-time employees only)
2.9
(based on 3254 reviews)
2.5
(based on 985 reviews)
Career Opportunities
2.8
2.3
Compensation & Benefits
2.6
2.4
Work-life balance
2.9
2.6
Senior Management
2.7
2.2
Culture & Values
3.0
2.4
CEO Approval
SYKES Ceo Chuck Sykes
60%Chuck Sykes
Support.com Ceo Richard Bloom
32%Richard Bloom
% Recommend to a friend
47%
30%
Positive Business Outlook
37%
22%

Salaries

Salaries for similar jobs
Customer Service Representative482 Salaries
$11/hr
Account Manager13 Salaries
$52,688/yr
Technical Support Representative14 Salaries
$11/hr
Customer Service Representative14 Salaries
$11/hr
Remote Services Technician185 Salaries
$11/hr
Remote Support Tech RST177 Salaries
$11/hr

What Employees Say

Pros
"Work from home"(in 563 reviews)
"Work environment"(in 95 reviews)
"Work from home"(in 613 reviews)
"Paid training"(in 40 reviews)
Cons
"Customer service"(in 78 reviews)
"Call center"(in 72 reviews)
"No raises"(in 112 reviews)
"Work from home"(in 63 reviews)
Featured Review

Former Employee - Trust Advisor

I worked at SYKES full-time for less than a year

Pros

Family feel, professional atmosphere, and fun training program.

Cons

Customer service reviews were oddly handled. Easy to misunderstand. The pay wasn't enough.

Advice to Management

Provide support at all times and to everyone, not just to top sellers. Encouraging everyone will result in higher profits.

Current Employee - Supervisor

I have been working at Support.com full-time for more than a year

Pros

This is my first work at home position and I love it. Promotion for within as long as you are willing to go for it. Learn what you can learn as they are always willing to help you, but you have to... want it There are pay for performance and if you are willing to perform you will make extra pay for that great performance. 401K, Medical, Dental, Vision. All the bells and whistles you could ask for.

Cons

You will always have ups and downs in any company. What matters is what do you make if it? What can you learn from these ups and downs and are you willing to stick with the company when they go... through the downs. It is what you make of it!

Advice to Management

Knowledge is the key to successful employees. 😀

Job Postings