Compare SYKES vs Support.com BETA

See how working at SYKES vs. Support.com compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at SYKES vs. Support.com. Learn more about each company and apply to jobs near you.
SYKES company icon

SYKES

Support.com company icon

Support.com

Employee Ratings

  • SYKES scored higher in 9 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Work-life balance, Senior Management, Culture & Values, CEO Approval, % Recommend to a friend and Positive Business Outlook.
Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
3.3
(based on 4032 reviews)
SYKES employees rated their Overall Rating 0.9 higher than Support.com employees rated theirs.
Overall Rating
(full-time and part-time employees only)
2.4
(based on 1046 reviews)
Career Opportunities
Career Opportunities
3.3
SYKES employees rated their Career Opportunities 1.3 higher than Support.com employees rated theirs.
Career Opportunities
2.0
Compensation & Benefits
Compensation & Benefits
2.9
SYKES employees rated their Compensation & Benefits 0.7 higher than Support.com employees rated theirs.
Compensation & Benefits
2.2
Work-life balance
Work-life balance
3.2
SYKES employees rated their Work-life balance 0.5 higher than Support.com employees rated theirs.
Work-life balance
2.7
Senior Management
Senior Management
3.1
SYKES employees rated their Senior Management 1.0 higher than Support.com employees rated theirs.
Senior Management
2.1
Culture & Values
Culture & Values
3.4
SYKES employees rated their Culture & Values 1.2 higher than Support.com employees rated theirs.
Culture & Values
2.2
CEO Approval
CEO Approval
SYKES Ceo Chuck Sykes
75%
75%Chuck Sykes
SYKES employees rated their CEO Approval 43% higher than Support.com employees rated theirs.
CEO Approval
Support.com Ceo Lance Rosenzweig
32%
32%Lance Rosenzweig
% Recommend to a friend
% Recommend to a friend
61%
SYKES employees rated their % Recommend to a friend 33% higher than Support.com employees rated theirs.
% Recommend to a friend
28%
Positive Business Outlook
Positive Business Outlook
50%
SYKES employees rated their Positive Business Outlook 31% higher than Support.com employees rated theirs.
Positive Business Outlook
19%

Salaries

SYKES has 986 more total submitted salaries than Support.com.
Salaries for similar jobs
Salaries for similar jobs
Customer Service Representative586 Salaries
$11/hr
Tech Support27 Salaries
$11/hr
Team Manager33 Salaries
$27,588/yr
Salaries for similar jobs
Customer Service Representative23 Salaries
$11/hr
Remote Support Tech RST202 Salaries
$11/hr
RST54 Salaries
$13/hr

What Employees Say

  • SYKES had 3 more reviews than Support.com that mentioned "Work from home" as a Pro.
  • "Team leads" was the most mentioned Con at SYKES.
  • "No raises" was the most mentioned Con at Support.com.
Pros
Pros
"Work from home"(in 645 reviews)
"Work environment"(in 121 reviews)
Pros
"Work from home"(in 642 reviews)
"Paid training"(in 40 reviews)
Cons
Cons
"Team leads"(in 61 reviews)
"Upper management"(in 60 reviews)
Cons
"No raises"(in 113 reviews)
"Work from home"(in 66 reviews)
Featured Review
"Love Sykes"Jan 10, 2021

Current Employee - Customer Service Representative

I have been working at SYKES part-time

Pros

Very great company to work for. Great people Great atmosphere!!

Cons

Have nothing negative to say about Sykes!!

Current Employee - Remote Support Tech

I have been working at Support.com full-time for less than a year

Pros

every one seems to genuinly enjoy their job I really enjoy my job fair hours fair pay comfortable while working from home lol great coworkers

Cons

Schedule changes once every 6 months or so

Advice to Management

Put live calls back in training

Job Postings

SYKES has 1,375 more recently posted open jobs than Support.com.