Compare SYKES vs Teleperformance BETA

See how Teleperformance vs. SYKES compare on employee ratings, job openings, CEO approval, business outlook and more.

Employee Ratings

Overall Rating
(full-time and part-time employees only)
2.9
(based on 3254 reviews)
3.3
(based on 8143 reviews)
Career Opportunities
2.8
3.3
Compensation & Benefits
2.6
3.0
Work-life balance
2.9
3.1
Senior Management
2.7
2.9
Culture & Values
3.0
3.4
CEO Approval
SYKES Ceo Chuck Sykes
60%Chuck Sykes
Teleperformance Ceo Daniel Julien
71%Daniel Julien
% Recommend to a friend
47%
65%
Positive Business Outlook
37%
49%

Salaries

Salaries for similar jobs
Customer Service Representative482 Salaries
$11/hr
Team Leader13 Salaries
$14/hr
Team Manager16 Salaries
$28,948/yr
Customer Service Representative493 Salaries
$11/hr
Supervisor42 Salaries
$29,669/yr
Member Service Representative38 Salaries
$13/hr

What Employees Say

Pros
"Work from home"(in 563 reviews)
"Work environment"(in 95 reviews)
"Oportunidade de"(in 289 reviews)
Cons
"Customer service"(in 78 reviews)
"Call center"(in 72 reviews)
"Call center"(in 190 reviews)
"Falta de"(in 143 reviews)
Featured Review

Former Employee - Trust Advisor

I worked at SYKES full-time for less than a year

Pros

Family feel, professional atmosphere, and fun training program.

Cons

Customer service reviews were oddly handled. Easy to misunderstand. The pay wasn't enough.

Advice to Management

Provide support at all times and to everyone, not just to top sellers. Encouraging everyone will result in higher profits.

Current Employee - Business Analyst Senior

I have been working at Teleperformance full-time for more than a year

Pros

Dedicated management with an understanding of requirements and deadlines. Work/life balance is requested. Working on a weekend is very limited and not encouraged. Pay is competitive.

Cons

Benefits are pretty sparse. The best medical plan they offer still has a $3K out of pocket expense first for all medical expenses (co-pays aren't a thing on the plan), for single people and $6K for... families.

Advice to Management

Pay for better health insurance and you will keep better employees.

Job Postings