Compare SYKES vs Teleperformance BETA
See how Teleperformance vs. SYKES compare on employee ratings, job openings, CEO approval, business outlook and more.Employee Ratings
Overall Rating
(full-time and part-time employees only)
(based on 3254 reviews)
(based on 8143 reviews)
Career Opportunities
Compensation & Benefits
Work-life balance
Senior Management
Culture & Values
CEO Approval
60%Chuck Sykes
71%Daniel Julien
% Recommend to a friend
Positive Business Outlook
Salaries
Salaries for similar jobs
Customer Service Representative482 Salaries
$11/hr
Team Leader13 Salaries
$14/hr
Team Manager16 Salaries
$28,948/yr
Customer Service Representative493 Salaries
$11/hr
Supervisor42 Salaries
$29,669/yr
Member Service Representative38 Salaries
$13/hr
What Employees Say
Pros
"Work from home"(in 563 reviews)
"Work environment"(in 95 reviews)
"Oportunidade de crescimento"(in 306 reviews)
"Oportunidade de"(in 289 reviews)
Cons
"Customer service"(in 78 reviews)
"Call center"(in 72 reviews)
"Call center"(in 190 reviews)
"Falta de"(in 143 reviews)
Featured Review
"Very Professional, yet personal"Dec 3, 2019
I worked at SYKES full-time for less than a year
Pros
Family feel, professional atmosphere, and fun training program.
Cons
Customer service reviews were oddly handled. Easy to misunderstand. The pay wasn't enough.
Advice to Management
Provide support at all times and to everyone, not just to top sellers. Encouraging everyone will result in higher profits.
I have been working at Teleperformance full-time for more than a year
Pros
Dedicated management with an understanding of requirements and deadlines. Work/life balance is requested. Working on a weekend is very limited and not encouraged. Pay is competitive.
Cons
Benefits are pretty sparse. The best medical plan they offer still has a $3K out of pocket expense first for all medical expenses (co-pays aren't a thing on the plan), for single people and $6K for... families.
Advice to Management
Pay for better health insurance and you will keep better employees.