Compare Salesforce vs Help Scout BETA

See how Help Scout vs. Salesforce compare on employee ratings, job openings, CEO approval, business outlook and more.
Salesforce company icon

Salesforce

Help Scout company icon

Help Scout

Employee Ratings

Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
4.3
(based on 5505 reviews)
Overall Rating
(full-time and part-time employees only)
4.5
(based on 10 reviews)
Career Opportunities
Career Opportunities
4.2
Career Opportunities
4.4
Compensation & Benefits
Compensation & Benefits
4.4
Compensation & Benefits
4.7
Work-life balance
Work-life balance
4.1
Work-life balance
4.5
Senior Management
Senior Management
4.0
Senior Management
4.4
Culture & Values
Culture & Values
4.5
Culture & Values
4.4
CEO Approval
CEO Approval
Salesforce Ceo Marc Benioff and Keith Block
96%
96%Marc Benioff and Keith Block
CEO Approval
Help Scout Ceo Nick Francis
50%
50%Nick Francis
% Recommend to a friend
% Recommend to a friend
87%
% Recommend to a friend
86%
Positive Business Outlook
Positive Business Outlook
85%
Positive Business Outlook
86%

Salaries

Salaries for similar jobs
Salaries for similar jobs
Software Engineer136 Salaries
$127,208/yr
Customer Success Manager24 Salaries
$134,837/yr
Director76 Salaries
$189,651/yr
Salaries for similar jobs
Software Engineer1 Salaries
$131,744/yr
Customer Champion2 Salaries
$70,000/yr

What Employees Say

Pros
Pros
"Salesforce"(in 713 reviews)
"Work life balance"(in 455 reviews)
There are no reviews matching this company.
Cons
Cons
"Work life balance"(in 269 reviews)
"No cons"(in 127 reviews)
Featured Review

Current Employee - Director, Product Management

I have been working at Salesforce full-time for less than a year

Pros

- Product guides the direction. This may sound like a given but most last tech companies, Engineering leads drive and PM support. - Benefits are great and help me find a good work/life balance -... Going from a great company to Salesforce, working for a company that cares is so important to me. I get that so many times over here.

Cons

- In San Francisco. Not really a con, but I live in South Bay. Commute is long. Luckily they are WFH friendly.

Advice to Management

Keep up the perks, benefits, and comp. All of those really make me proud to brag to friends, family, former colleagues. Keep me a happy worker.

"InteGRITy"Mar 27, 2019

Current Employee - Sales At Help Scout

I have been working at Help Scout full-time for more than a year

Pros

Help Scout is the best place I have ever worked for a few reasons: 1) A mindful, customer centric approach to sales 2) A people operations & leadership team that is committed to diversity... & inclusion 3) Trust is employees integrity and abilities 4) Work that is challenging but equally rewarding

Cons

none that stick out

Advice to Management

Keep being awesome and transparent.

Job Postings