Compare ServiceNow vs Cherwell Software BETA

See how Cherwell Software vs. ServiceNow compare on employee ratings, job openings, CEO approval, business outlook and more.
ServiceNow company icon

ServiceNow

Cherwell Software company icon

Cherwell Software

Employee Ratings

Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
3.5
(based on 814 reviews)
Overall Rating
(full-time and part-time employees only)
2.9
(based on 174 reviews)
Career Opportunities
Career Opportunities
3.4
Career Opportunities
3.2
Compensation & Benefits
Compensation & Benefits
3.9
Compensation & Benefits
3.3
Work-life balance
Work-life balance
3.4
Work-life balance
3.6
Senior Management
Senior Management
3.2
Senior Management
3.1
Culture & Values
Culture & Values
3.5
Culture & Values
3.2
CEO Approval
CEO Approval
ServiceNow Ceo Bill McDermott
91%
91%Bill McDermott
CEO Approval
Cherwell Software Ceo Sam Gilliland
67%
67%Sam Gilliland
% Recommend to a friend
% Recommend to a friend
63%
% Recommend to a friend
47%
Positive Business Outlook
Positive Business Outlook
74%
Positive Business Outlook
47%

Salaries

Salaries for similar jobs
Salaries for similar jobs
Senior Solutions Consultant20 Salaries
$129,084/yr
Software Engineer20 Salaries
$114,035/yr
Technical Support Engineer15 Salaries
$83,900/yr
Salaries for similar jobs
Professional Services Consultant4 Salaries
$97,058/yr
Senior Software Engineer4 Salaries
$117,757/yr
Product Support Analyst2 Salaries
$64,998/yr

What Employees Say

Pros
Pros
"Work life balance"(in 48 reviews)
"Company is growing"(in 41 reviews)
Pros
"Cherwell"(in 42 reviews)
"Work from home"(in 14 reviews)
Cons
Cons
"Work life balance"(in 60 reviews)
"Middle management"(in 25 reviews)
Cons
"Cherwell"(in 36 reviews)
"Growing pains"(in 16 reviews)
Featured Review

Current Employee - Director

I have been working at ServiceNow full-time for less than a year

Pros

1) ServiceNow hires great people, they're "adults" (not always the case in Tech) and they genuinely care about each other. 2) Growing like crazy, so much opportunity to learn and advance in every... part of the org 3) There is a pride in our product that is rare (and deserved). 4) We are truly are hungry and humble (one of our values). The entitlement you see at other Tech companies is non-existent, and people are hungry to keep raising the bar and do it QUICK (I left a similar sized tech company with WAY more red tape and bureaucracy, I'm amazed at how fast you can do things here ). 5) Great work/life balance! 6) John Donahoe and the world-class leadership team have transformed this company over the last few years 7) They care about diversity, inclusion and equality. We're still building this capability but the company/leaders truly believe in this and are taking positive steps.

Cons

A lot of people who've been here 3-5+ years struggle with the rapid change we're in now. They want to do it "the way it's always been done" and many have never worked for a world-class org and don't... know how to scale. So there's some growing pains between employees who are legacy and newly hired in the last ~2 years. Don't come here if you need a nap pod. Or expect free gelato on every floor. The snack rooms are well stocked with good food, but we do pay for lunch in the tasty and affordable cafe. The benefits are almost as good as industry, 401k is still lower, but everything else pretty much on-par. ServiceNow is also stingier on things like team outing budget and have clamped down on travel some quarters.

Advice to Management

Management is SO accessible, there is so little ego here I've never seen anything like it. I appreciate our leaders and how they talk openly about their failures, wins, and where they're personally... trying to learn and continue to grow. It's rare to see that type of vulnerability among an exec staff. Thank you!

Current Employee - Software Engineer

I have been working at Cherwell Software full-time for more than 3 years

Pros

Cherwell is really a great place to work. Here are a few reasons why: - Culture: I work with people all across the country (and developers in Scotland!) who all are very talented, offer diverse... perspectives, and bring out the best in you. Communication is easy, and trust is high. And this is experience is consistent both within and outside my R&D department. - Flexibility/Benefits: We have a good remote work policy that even allows employees who live near HQ to work from home. There is a flexible PTO policy that doesn't put a cap on vacation - and there is no stigma around taking time off. The other benefits (health, 401k, etc) are comparable to other tech companies in the area. - Tech: Cherwell has a unique product and a seemingly limitless potential for new projects and innovation. As with any product, there is room for improvement. But as an engineer, this kind of thing excites me. On a given day I can find myself working on anything from websockets to machine learning algorithms. Overall, the people are wonderful and the work is exciting. There isn't much more I can ask for.

Cons

As with any company, there seems to be a loud vocal minority who either complain about trivial issues or irrational misconceptions. Much of the negativity in the reviews seem to think that management... is out to get them and destroy their work-life balance. This is irrational and untrue. When you take a step back and compare Cherwell to other similar tech companies the stats bear out that we have one of the lowest voluntary employee attrition rates. This is a testament to the great culture and perks. The anonymous surveys also point to how the majority of employees love working here and think the CEO, Sam, is doing a fine job. Let the numbers do the talking instead of the vocal minority.

Advice to Management

Keep it up!

Job Postings