I have been working at Southwest Airlines full-time for more than 5 years
Pros
While no company is perfect, Southwest as a whole strives to be perfect and that speaks volumes. This company values you as a person and wants to make sure you are happy. The heart of Herb Kelleher... and Colleen Barrett still beats strong at Southwest.
Cons
I honestly can't think of any for my department.
Advice to Management
The only thing I would offer is to take time to see what the everyday worker is doing. Walking a mile in someone's shoes does a lot for developing empathy and creating trust.
I worked at Speakeasy for less than a year
Pros
Strong finance team, was able to make a positive contribution, has strong management support.
Cons
Company acquired 12/31/10 and was laid off at this time.