Compare TTEC vs Convergys BETA

See how working at TTEC vs. Convergys compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at TTEC vs. Convergys. Learn more about each company and apply to jobs near you.
TTEC company icon

TTEC

Convergys company icon

Convergys

Employee Ratings

  • TTEC scored higher in 9 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Work-life balance, Senior Management, Culture & Values, CEO Approval, % Recommend to a friend and Positive Business Outlook.
Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
3.6
(based on 5008 reviews)
TTEC employees rated their Overall Rating 0.5 higher than Convergys employees rated theirs.
Overall Rating
(full-time and part-time employees only)
3.1
(based on 5461 reviews)
Career Opportunities
Career Opportunities
3.4
TTEC employees rated their Career Opportunities 0.5 higher than Convergys employees rated theirs.
Career Opportunities
2.9
Compensation & Benefits
Compensation & Benefits
3.3
TTEC employees rated their Compensation & Benefits 0.5 higher than Convergys employees rated theirs.
Compensation & Benefits
2.8
Work-life balance
Work-life balance
3.5
TTEC employees rated their Work-life balance 0.8 higher than Convergys employees rated theirs.
Work-life balance
2.7
Senior Management
Senior Management
3.4
TTEC employees rated their Senior Management 0.7 higher than Convergys employees rated theirs.
Senior Management
2.7
Culture & Values
Culture & Values
3.6
TTEC employees rated their Culture & Values 0.7 higher than Convergys employees rated theirs.
Culture & Values
2.9
CEO Approval
CEO Approval
TTEC Ceo Kenneth D. Tuchman
78%
78%Kenneth D. Tuchman
TTEC employees rated their CEO Approval 14% higher than Convergys employees rated theirs.
CEO Approval
Convergys Ceo Andrea Ayers
64%
64%Andrea Ayers
% Recommend to a friend
% Recommend to a friend
67%
TTEC employees rated their % Recommend to a friend 17% higher than Convergys employees rated theirs.
% Recommend to a friend
50%
Positive Business Outlook
Positive Business Outlook
56%
TTEC employees rated their Positive Business Outlook 16% higher than Convergys employees rated theirs.
Positive Business Outlook
40%

Salaries

Of the top 3 common jobs between the two companies, Convergys salaries averaged $11,069 higher than TTEC.
Salaries for similar jobs
Salaries for similar jobs
Customer Service Representative1270 Salaries
$15/hr
Technical Support Representative35 Salaries
$12/hr
TTEC Work From Home Associate57 Salaries
$15/hr
Salaries for similar jobs
Customer Service Representative1018 Salaries
$12/hr
Technical Support Representative280 Salaries
$12/hr
Team Leader110 Salaries
$33,227/yr

What Employees Say

  • TTEC had 190 more reviews than Convergys that mentioned "Work from home" as a Pro.
  • Convergys had 59 more reviews than TTEC that mentioned "Work environment" as a Pro.
  • Convergys had 37 more reviews than TTEC that mentioned "Low pay" as a Con.
Pros
Pros
"Work from home"(in 456 reviews)
"Work environment"(in 187 reviews)
Pros
"Work from home"(in 266 reviews)
"Work environment"(in 246 reviews)
Cons
Cons
"Team leads"(in 129 reviews)
"Low pay"(in 99 reviews)
Cons
"Low pay"(in 136 reviews)
"Upper management"(in 109 reviews)
Featured Review
"Flexible company"Sep 17, 2020

Current Employee - Customer Service Representative (CSR)

I have been working at TTEC full-time

Pros

Great company to work for !

Cons

There are no cons !

Former Employee - Talent Acquisition Coordinator

I worked at Convergys full-time for more than a year

Pros

From day 1, you are able to get insurance. You are given 17 paid days off plus 9 holiday paid days every year. Fast work environment, advancement made easy.

Cons

I can't think of any cons!

Advice to Management

Business was great, highly motivated team that worked well. Then our boss had to move out of State, she was replaced by a Woman that had lived out of County. She didn't know how to do any part of her... new job/She wasn't a nice person at all. I'd go as far to say she's a miserable bully! Everything changed for the worse, from the she started.

Job Postings