Compare USA Contact Point vs Direct Interactions
See how working at USA Contact Point vs. Direct Interactions compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at USA Contact Point vs. Direct Interactions. Learn more about each company and apply to jobs near you.Salaries
Customer Service Representative
2 Salaries
$12 / hr total
2 Salaries
Retention Agent
2 Salaries
$19 / hr total
2 Salaries
Customer Retention Agent
1 Salaries
$9 / hr total
1 Salaries
Customer Service Representative
31 Salaries
$15 / hr total
31 Salaries
Agent
5 Salaries
$13 / hr total
5 Salaries
Training Manager
2 Salaries
$40,000 / yr total
2 Salaries
Employee Ratings
Direct Interactions scored higher in 9 areas: Overall Rating, Culture & Values, Diversity & Inclusion, Work-life balance, Senior Management, Compensation & Benefits, Career Opportunities, Recommend to a friend and Positive Business Outlook.
Overall rating
2.8
★★★★★
Based on 22 reviews
2.8
Based on 22 reviews★★★★★
2.5★
Culture & Values
2.5★
Culture & Values
3.2★
Diversity & Inclusion
3.2★
Diversity & Inclusion
3.7★
Work-life balance
3.7★
Work-life balance
2.5★
Senior Management
2.5★
Senior Management
2.1★
Compensation & Benefits
2.1★
Compensation & Benefits
3.1★
Career Opportunities
3.1★
Career Opportunities
Employee sentiment
0 Ratings
0 Ratings
Overall rating
3.6
★★★★★
Based on 181 reviews
3.6
Based on 181 reviews★★★★★
3.7★
Culture & Values
Higher rating
3.7★
Higher
Culture & Values
4.0★
Diversity & Inclusion
Higher rating
4.0★
Higher
Diversity & Inclusion
4.0★
Work-life balance
Higher rating
4.0★
Higher
Work-life balance
3.6★
Senior Management
Higher rating
3.6★
Higher
Senior Management
3.5★
Compensation & Benefits
Higher rating
3.5★
Higher
Compensation & Benefits
3.4★
Career Opportunities
Higher rating
3.4★
Higher
Career Opportunities
Employee sentiment
Jonas Nicholson & Matt Storey
Jonas Nicholson & Matt Storey
Direct Interactions employees rated their Recommend to a friend 16% higher than USA Contact Point employees rated theirs.
Direct Interactions employees rated their Positive Business Outlook 10% higher than USA Contact Point employees rated theirs.
What Employees Say
"Work from home" was the most mentioned Pro at Direct Interactions. "Low pay" was the most mentioned Con at Direct Interactions.
Trending keywordsFeatured Review
Trending keywords
Trending keywords
Pros
"Work from home"in 32 reviews
"Direct interactions"in 8 reviews
Cons
"Low pay"in 7 reviews
"Lack of hours"in 3 reviews
Featured Review
Pros
you got paid by the minute so you controlled what you wanted to make and there was always room for promotion as supervisor
Cons
sometimes calls were slow and getting assistance with issues sometimes took longer than average
Featured Review
Pros
make your own schedule decent pay lots of support
Cons
hours can go really fast
Job Openings
2 jobs at Direct Interactions2 jobsWant to hear more about USA Contact Point and Direct Interactions employees?
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Want to hear more about USA Contact Point and Direct Interactions employees?
Ask anonymous questions on Fishbowl and get real time answers from USA Contact Point and Direct Interactions employees and others in your industry