Compare USA Contact Point vs Sutherland

See how working at USA Contact Point vs. Sutherland compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at USA Contact Point vs. Sutherland. Learn more about each company and apply to jobs near you.

USA Contact Point

HR Consulting

USA Contact Point

HR Consulting
Sutherland company icon

Sutherland

HR Consulting

Sutherland

HR Consulting

Salaries

Customer Service Representative
2 Salaries
$12 / hr total
2 Salaries
Customer Retention Agent
1 Salaries
$9 / hr total
1 Salaries
Retention Agent
2 Salaries
$19 / hr total
2 Salaries
Customer Service Representative
259 Salaries
$14 / hr total
259 Salaries
Retention Specialist
16 Salaries
$15 / hr total
16 Salaries
Team Coordinator
5 Salaries
$16 / hr total
5 Salaries

Employee Ratings

USA Contact Point scored higher in 1 area: Work-life balance.
Sutherland scored higher in 8 areas: Overall Rating, Culture & Values, Diversity & Inclusion, Senior Management, Compensation & Benefits, Career Opportunities, Recommend to a friend and Positive Business Outlook.
Overall rating
2.8
Based on 22 reviews
2.8
Based on 22 reviews
2.5
Culture & Values
2.5
Culture & Values
3.2
Diversity & Inclusion
3.2
Diversity & Inclusion
3.7
Work-life balance
Higher rating
3.7
Higher
Work-life balance
2.5
Senior Management
2.5
Senior Management
2.1
Compensation & Benefits
2.1
Compensation & Benefits
3.1
Career Opportunities
3.1
Career Opportunities
Employee sentiment
USA Contact Point placeholder CEO image
N/ACEO Approval
0 Ratings
USA Contact Point placeholder CEO image
N/ACEO Approval
0 Ratings
50%
50%Recommend to a friend
50%
50%Recommend to a friend
54%
54%Positive Business Outlook
54%
54%Positive Business Outlook
Overall rating
3.8
Based on 7947 reviews
3.8
Based on 7947 reviews
3.8
Culture & Values
Higher rating
3.8
Higher
Culture & Values
4.0
Diversity & Inclusion
Higher rating
4.0
Higher
Diversity & Inclusion
3.4
Work-life balance
3.4
Work-life balance
3.4
Senior Management
Higher rating
3.4
Higher
Senior Management
3.4
Compensation & Benefits
Higher rating
3.4
Higher
Compensation & Benefits
3.6
Career Opportunities
Higher rating
3.6
Higher
Career Opportunities
Employee sentiment
Sutherland Ceo Dilip R. Vellodi
81%CEO Approval
Dilip R. Vellodi
Sutherland Ceo Dilip R. Vellodi
81%CEO Approval
Dilip R. Vellodi
72%
72%Recommend to a friend
Sutherland employees rated their Recommend to a friend 22% higher than USA Contact Point employees rated theirs.
72%
72%Recommend to a friend
65%
65%Positive Business Outlook
Sutherland employees rated their Positive Business Outlook 11% higher than USA Contact Point employees rated theirs.
65%
65%Positive Business Outlook

What Employees Say

"Work from home" was the most mentioned Pro at Sutherland. "Work life balance" was the most mentioned Con at Sutherland.
Trending keywords
Trending keywords
Pros
"Work from home"in 274 reviews
"Work life balance"in 122 reviews
Cons
"Work life balance"in 117 reviews
"Night shift"in 182 reviews
Featured Review
Featured Review
5.0
May 17, 2022

Former Employee - Customer Service Representative

Pros

you got paid by the minute so you controlled what you wanted to make and there was always room for promotion as supervisor

Cons

sometimes calls were slow and getting assistance with issues sometimes took longer than average

Featured Review
5.0
Sep 3, 2022

Former Employee - Operations Manager

Pros

All of these years have been a great learning everyday and enjoyed every moment of work experience

Cons

I didn't see any cons as such. I was given opportunity to learn new things and was given new positions basis of my experience.

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