Compare USA Contact Point vs West at Home
See how working at USA Contact Point vs. West at Home compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at USA Contact Point vs. West at Home. Learn more about each company and apply to jobs near you.Salaries
Customer Service Representative
2 Salaries
$12 / hr total
2 Salaries
Retention Agent
2 Salaries
$19 / hr total
2 Salaries
Customer Retention Agent
1 Salaries
$9 / hr total
1 Salaries
Customer Service Representative
20 Salaries
$10 / hr total
20 Salaries
Home Agent
11 Salaries
$10 / hr total
11 Salaries
Retention Specialist
1 Salaries
$10 / hr total
1 Salaries
Employee Ratings
USA Contact Point scored higher in 3 areas: Work-life balance, Career Opportunities and Positive Business Outlook.
West at Home scored higher in 4 areas: Overall Rating, Culture & Values, Diversity & Inclusion and Recommend to a friend.
Both tied in 2 areas: Senior Management and Compensation & Benefits.
Overall rating
2.8
★★★★★
Based on 22 reviews
2.8
Based on 22 reviews★★★★★
2.5★
Culture & Values
2.5★
Culture & Values
3.2★
Diversity & Inclusion
3.2★
Diversity & Inclusion
3.7★
Work-life balance
Higher rating
3.7★
Higher
Work-life balance
2.5★
Senior Management
2.5★
Senior Management
2.1★
Compensation & Benefits
2.1★
Compensation & Benefits
3.1★
Career Opportunities
Higher rating
3.1★
Higher
Career Opportunities
Employee sentiment
0 Ratings
0 Ratings
USA Contact Point employees rated their Positive Business Outlook 31% higher than West at Home employees rated theirs.
Overall rating
3.0
★★★★★
Based on 198 reviews
3.0
Based on 198 reviews★★★★★
2.7★
Culture & Values
Higher rating
2.7★
Higher
Culture & Values
3.3★
Diversity & Inclusion
Higher rating
3.3★
Higher
Diversity & Inclusion
3.6★
Work-life balance
3.6★
Work-life balance
2.5★
Senior Management
2.5★
Senior Management
2.1★
Compensation & Benefits
2.1★
Compensation & Benefits
2.3★
Career Opportunities
2.3★
Career Opportunities
Employee sentiment
Tom Barker
Tom Barker
West at Home employees rated their Recommend to a friend 8% higher than USA Contact Point employees rated theirs.
What Employees Say
"Work from home" was the most mentioned Pro at West at Home. "No benefits" was the most mentioned Con at West at Home.
Trending keywordsFeatured Review
Trending keywords
Trending keywords
Pros
"Work from home"in 88 reviews
"West at home"in 9 reviews
Cons
"No benefits"in 14 reviews
"West at home"in 4 reviews
Featured Review
Pros
you got paid by the minute so you controlled what you wanted to make and there was always room for promotion as supervisor
Cons
sometimes calls were slow and getting assistance with issues sometimes took longer than average
Featured Review
Pros
Flexible with good managers. And great people.
Cons
Not increased pay. They should give a raise
Job Openings
There are currently no open jobs at either company.
Want to hear more about USA Contact Point and West at Home employees?
Ask anonymous questions on Fishbowl and get real time answers from USA Contact Point and West at Home employees and others in your industry
Want to hear more about USA Contact Point and West at Home employees?
Ask anonymous questions on Fishbowl and get real time answers from USA Contact Point and West at Home employees and others in your industry