Compare Universal Protection Service vs Alert 360 BETA

See how Alert 360 vs. Universal Protection Service compare on employee ratings, job openings, CEO approval, business outlook and more.
Universal Protection Service company icon

Universal Protection Service

Alert 360 company icon

Alert 360

Employee Ratings

Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
2.6
(based on 775 reviews)
Overall Rating
(full-time and part-time employees only)
4.1
(based on 111 reviews)
Career Opportunities
Career Opportunities
2.3
Career Opportunities
3.7
Compensation & Benefits
Compensation & Benefits
2.1
Compensation & Benefits
4.1
Work-life balance
Work-life balance
2.5
Work-life balance
4.2
Senior Management
Senior Management
2.1
Senior Management
3.9
Culture & Values
Culture & Values
2.2
Culture & Values
4.0
CEO Approval
CEO Approval
Universal Protection Service Ceo Steve Jones
37%
37%Steve Jones
CEO Approval
Alert 360 Ceo Richard Ginsburg
90%
90%Richard Ginsburg
% Recommend to a friend
% Recommend to a friend
40%
% Recommend to a friend
80%
Positive Business Outlook
Positive Business Outlook
27%
Positive Business Outlook
78%

Salaries

Salaries for similar jobs
Salaries for similar jobs
Security Professional61 Salaries
$12/hr
Site Supervisor8 Salaries
$17/hr
Customer Service Representative4 Salaries
$15/hr
Salaries for similar jobs
Technical Support1 Salaries
$15/hr
General Manager1 Salaries
$62,567/yr
Customer Service Representative2 Salaries
$14/hr

What Employees Say

Pros
Pros
"Uniforms"(in 26 reviews)
"Decent pay"(in 19 reviews)
Pros
"Csg"(in 13 reviews)
"Call center"(in 9 reviews)
Cons
Cons
"Low pay"(in 53 reviews)
"Pay no"(in 33 reviews)
Cons
"Call center"(in 5 reviews)
"No cons"(in 4 reviews)
Featured Review

Current Freelancer - Anonymous Freelancer

I have been working at Universal Protection Service

Pros

Working for Commercial Buildings as supervisor and monitoring surveillance cameras in security rooms for residential Buildings

Cons

always ready and focus for suspicious activity, attending visitors and clients in finding their destination

Advice to Management

n/a

Former Employee - IT Support Analyst

I worked at Alert 360 full-time for more than 3 years

Pros

I want to start by saying that i'm incredibly thankful for my time at Alert 360 and all the experience it brought me. As a whole, the company has some really great people, many of who I miss talking... with (and giving a hard time when necessary). The benefits are certainly above average and the 401k match is the best i've ever seen. From an IT perspective, I felt like I had a lot of freedom and autonomy as long as I got things done. The CEO, Richard, is approachable, humble, genuine, and an overall awesome human being, which was really refreshing in an age where most CEO's wouldn't give you the time of day, much less have a conversation with you AND remember that conversation next time he talked to you. The IT department as a whole was an awesome group of people that I miss working with on a daily basis. I've "promoted myself to customer", and am very happy to support the company even after leaving to take the next step in my career path.

Cons

My cons at Alert 360 really don't reflect the company as a whole. But if I had to list them, they are: -Culture: There really wasn't any notable culture in my department. Not once did we have a... motivational outing or ever meet outside of work aside from a company picnic later in my time there. I feel the team could have really benefit from something like that. -Career Advancement: This is really the main reason I ended up leaving the company. In reviewing my annual performance review from the prior year I was disappointed to see that it was blank. Understandably, I know these take a lot of time to do, but I don't know how you can gauge an employee's growth without a record of what you said they need to work on the previous year. I also did have to go into my 2nd review with some ammunition to refute a low score for productivity when I handled a large majority of the tickets that came in. There was no quantified metric that determined my review. That made the whole process feel pretty hollow, and made me question whether I would ever actually make it to the next level of my career there. -SOP: At least in the IT department, there was a desperate need for some published Standard Operating Procedure. Simple things like equipment requests had no guidelines and would get placed last second, which is problematic when you're working on another big project and have to stop what you're doing to fulfill. SOP for how things should be done and what timeline is associated with them could be a huge benefit. I offered to write this but it was never revisited. Again, all of these cons are only relating to my specific department and may be things that have been fixed. I delayed writing this review for 4 months to make sure I was not emotionally invested into any feedback and that it's all factual.

Job Postings