Compare Wireless Advocates vs SureCall BETA

See how SureCall vs. Wireless Advocates compare on employee ratings, job openings, CEO approval, business outlook and more.

Employee Ratings

Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
2.8
(based on 686 reviews)
Overall Rating
(full-time and part-time employees only)
3.3
(based on 21 reviews)
Career Opportunities
Career Opportunities
2.5
Career Opportunities
3.0
Compensation & Benefits
Compensation & Benefits
2.6
Compensation & Benefits
3.1
Work-life balance
Work-life balance
2.7
Work-life balance
3.1
Senior Management
Senior Management
2.4
Senior Management
2.9
Culture & Values
Culture & Values
2.5
Culture & Values
3.2
CEO Approval
CEO Approval
Wireless Advocates Ceo Jim Pearse
40%
40%Jim Pearse
CEO Approval
SureCall Ceo Desiree Bombenon
72%
72%Desiree Bombenon
% Recommend to a friend
% Recommend to a friend
40%
% Recommend to a friend
56%
Positive Business Outlook
Positive Business Outlook
33%
Positive Business Outlook
50%

Salaries

Salaries for similar jobs
Salaries for similar jobs
Wireless Sales104 Salaries
$31,287/yr
Kiosk Manager75 Salaries
$13/hr
District Manager37 Salaries
$72,816/yr
There are no salaries matching this company.

What Employees Say

Pros
Pros
"Flexible schedule"(in 25 reviews)
"Commissions"(in 24 reviews)
There are no reviews matching this company.
Cons
Cons
"Upper management"(in 63 reviews)
"District managers"(in 34 reviews)
Featured Review
"Innovative"Oct 9, 2019

Former Employee - Human Resources Coordinator

I worked at Wireless Advocates full-time for more than 3 years

Pros

HR Department is forward thinking and always looking to improve company culture

Cons

Inclement weather put employee safety ahead of bottom line.

Former Employee - Worker

I worked at SureCall full-time for less than a year

Pros

There is a 15 minute shoulder massage once every other week.

Cons

The company has a fake front they put on to sound like they care about their team, but nothing could be further from the truth. They overwork their team on all levels, then pay minimum wage as... they are extremely stingy in only offering $0.50 extra for valuable bilingual agents or overnight shifts. Industry standard wage for call centers in Alberta is $18 to $20 an hour, and they only pay $15. You would have to work at least a year to get $1 raise. Benefits are almost non-existent with no coverage and only $800 health spending account for an entire year for one person, or $1,500 for a family which would barely cover one dental visit. You're looked down on and discriminated against for taking any sick days and they have no tolerance for even the most serious life or health situations interrupting your work life. Management is disorganized and dysfunctional acting like bully kids in a schoolyard picking on and shunning those they don't like. The culture is one of secrecy, lies, miscommunication, empty promises, hierarchy, it's a "members only club" where very few will ever be allowed into the "inner circle". Hard work is not appreciated or recognized, just expected. There is no way to succeed, only fail.

Advice to Management

Fire your leadership team, learn to communicate, stop deceiving your employees, actually care about others rather than pretending.

Job Postings