Compare Zillow vs Hotjar BETASee how Hotjar vs. Zillow compare on employee ratings, job openings, CEO approval, business outlook and more.
What Employees Say
I have been working at Zillow full-time for more than a year
This list is long: benefits, office perks, work hours, travel, uncapped income potential, forward-thinking and evolving company, incredible culture, open-door leadership culture, etc.. Working for... Zillow has, in no small way, changed my life. My contributions are recognized financially and through corporate recognition, and I take great pride in my work and career trajectory. I have requested multiple 1:1 meetings with executive-level leadership and always land on their calendars. You absolutely have to be proactive and eager here, but the rewards are the best in the business!
If you do not have a thick skin and don’t like hard, hard work, this is not for you. I do feel there is room for significant improvement with our sales leaders. I don’t have faith that many sales... executive or BC managers have any idea what their teams face on a daily basis, their follow-up and through is lacking, overall support and individual empowerment could use a lot of work, etc.. Fortunately, this has not affected me too severely, as I perform without needing much supervision, but I do see many of my colleagues struggle, unaided by management.
Advice to Management
Implementation of SOPs for escalations just as there are with cases assigned to reps, ongoing training for all leaders, communication among all roll ups,
I have been working at Hotjar for less than a year
This is the best employer I've been a part of based on how employees are valued and treated. It's ironic that all of the other places I've worked - which were not remote - could not come close to... Hotjar in this regard. Outstanding company benefits, including professional development and home office budgets. Opportunities to take on projects and bring ideas to others across the company. Despite us all being remote, we are able to connect with one another more easily than I've seen in other companies. You are trusted to do your job and to do it well. That means there isn't any micromanaging or any sort of passive-aggressive monitoring of your progress. I really appreciate this! Working remote definitely has its challenges, but Hotjar is committed to addressing them in a variety of ways that benefits its employees. I'm always in awe of how much they care about the progress of the company, employees, and the symbiotic relationship between those two factors.
While I perceive Hotjar to be a mature company in so many ways - it's still a startup that needs to move fast and sometimes that means having to shift plans and expectations dramatically. I don't... believe this mentality suits everyone. I'm a contracted worker, so that's not really fun to deal with. Sometimes I miss the perks of 401k reimbursement at my last job, but I've slowly seemed to have found my way to accepting this as worth the tradeoff given Hotjar's other benefits. It's so much harder to foster and encourage team synthesis remotely. I think Hotjar tackles this well, but it's never going to take away from the fact that this is really difficult! You have to work diligently as an employee to communicate and stay aligned with your team and company. It's all worth it - but still not for everyone, especially those used to not having to work hard to maintain their alignment to their team and workplace. It would be nice to have more opportunities to plan for growth within the company (if it's even possible). I have seen a great deal of progress from Hotjar recently so I don't expect this to be a con for long.
Advice to Management
Keep listening to your employee feedback, but encourage leadership to amp up the feedback for all employees looking to grow and improve. Continue to spend time fostering that team environment that... you have already successfully created. Continue to keep things fun :) You're doing a great job.