Compare Zuora vs Zendesk

See how working at Zuora vs. Zendesk compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at Zuora vs. Zendesk. Learn more about each company and apply to jobs near you.
Zuora company icon

Zuora

Enterprise Software & Network Solutions

Zuora

Enterprise Software & Network Solutions
Zendesk company icon

Zendesk

Enterprise Software & Network Solutions

Zendesk

Enterprise Software & Network Solutions

Salaries

Software Engineer
29 Salaries
$132,642 / yr total
29 Salaries
Account Executive
23 Salaries
$130,000 / yr total
23 Salaries
Director
14 Salaries
$195,819 / yr total
14 Salaries
Software Engineer
82 Salaries
$136,077 / yr total
82 Salaries
Account Executive
86 Salaries
$78,097 / yr total
86 Salaries
Director
16 Salaries
$232,310 / yr total
16 Salaries

Employee Ratings

Zuora scored higher in 5 areas: Overall Rating, Senior Management, CEO Approval, Recommend to a friend and Positive Business Outlook.
Zendesk scored higher in 2 areas: Culture & Values and Work-life balance.
Both tied in 3 areas: Diversity & Inclusion, Compensation & Benefits and Career Opportunities.
Overall rating
4.1
Based on 512 reviews
4.1
Based on 512 reviews
4.1
Culture & Values
4.1
Culture & Values
4.3
Diversity & Inclusion
4.3
Diversity & Inclusion
3.8
Work-life balance
3.8
Work-life balance
3.9
Senior Management
Higher rating
3.9
Higher
Senior Management
4.1
Compensation & Benefits
4.1
Compensation & Benefits
3.8
Career Opportunities
3.8
Career Opportunities
Employee sentiment
Zuora Ceo Tien Tzuo
94%CEO Approval
Tien Tzuo
Zuora Ceo Tien Tzuo
94%CEO Approval
Tien Tzuo
83%
83%Recommend to a friend
Zuora employees rated their Recommend to a friend 4% higher than Zendesk employees rated theirs.
83%
83%Recommend to a friend
75%
75%Positive Business Outlook
Zuora employees rated their Positive Business Outlook 10% higher than Zendesk employees rated theirs.
75%
75%Positive Business Outlook
Overall rating
3.8
Based on 365 reviews
3.8
Based on 365 reviews
4.4
Culture & Values
Higher rating
4.4
Higher
Culture & Values
4.3
Diversity & Inclusion
4.3
Diversity & Inclusion
4.1
Work-life balance
Higher rating
4.1
Higher
Work-life balance
3.6
Senior Management
3.6
Senior Management
4.1
Compensation & Benefits
4.1
Compensation & Benefits
3.8
Career Opportunities
3.8
Career Opportunities
Employee sentiment
Zendesk Ceo Mikkel Svane
83%CEO Approval
Mikkel Svane
Zendesk Ceo Mikkel Svane
83%CEO Approval
Mikkel Svane
79%
79%Recommend to a friend
79%
79%Recommend to a friend
65%
65%Positive Business Outlook
65%
65%Positive Business Outlook

What Employees Say

Zendesk had 118 more reviews than Zuora that mentioned "Work life balance" as a Pro. Zuora had 10 more reviews than Zendesk that mentioned "Work life balance" as a Con.
Trending keywords
Trending keywords
Pros
"Work life balance"in 22 reviews
"Work from home"in 12 reviews
Cons
"Work life balance"in 27 reviews
"No 401k match"in 17 reviews
Trending keywords
Pros
"Work life balance"in 140 reviews
"Great culture"in 81 reviews
Cons
"Growing pains"in 47 reviews
"Work life balance"in 17 reviews
Featured Review
Featured Review
5.0
Jun 23, 2022

Current Employee - Anonymous Employee

Pros

Lots of growth opportunities and resources. People are awesome. Excellent work/life balance.

Cons

None at this current time.

Featured Review
4.0
Aug 24, 2022

Current Employee - Engineering

Pros

- Community: In my few years here, I have enjoyed working with my peers and leaders - Awareness: In my experience, leaders and managers have been self aware and can admit when they mess up - Reason... to be hopeful: the past few months have been quite tumultuous for the company, but I feel the people here are still supportive of our products and they impact they have for our customers.

Cons

- Lack in process: It feels like both at the company-level and team level, processes are broken and old habits are difficult to change - Distrust in leadership: After acquisition drama, there is a... general sense of distrust in our top leadership

Job Openings

Zendesk has 122 more recently posted open jobs than Zuora.
Zuora company logo58 jobs at Zuora
View All Jobs >
3d
3d
Digital Workplace LeaderRedwood City, CA
30d+
Digital Workplace LeaderRedwood City, CA
30d+
30d+
30d+
30d+
30d+
Zendesk company logo180 jobs at Zendesk
View All Jobs >
30d+
30d+
30d+
30d+

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