123.ie FAQ

All answers shown come directly from 123.ie Reviews and are not edited or altered.

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4 English questions out of 4

April 16, 2019

What is the salary like at 123.ie?

Pros

Great culture Good salary package Good location

Cons

No benefits included in package

Good salary package

April 16, 2019

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August 2, 2018

What are other benefits and incentives like at 123.ie?

Pros

Great place to learn and develop both technical & inter-departmental communication skills Good bonus package flexibility with working from home and helpful with personal concerns Staff discount available with some products

Cons

Project direction could be clearer and communication between management and staff could be better Besides bonus - which is performance assessed, there a not many benefits, standard holidays, small pension contribution

Advice to Management

Be more transparent on company wide goals for IT department, get IT working closer with other departments.

Good bonus package

August 2, 2018

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March 23, 2020

What are sales commissions like at 123.ie?

Pros

Ongoing training, good commission structure and lots of social events and sales incentives

Cons

Competing with discounted online rates

Advice to Management

More transparency

Ongoing training, good commission structure and lots of social events and sales incentives

March 23, 2020

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July 27, 2020

Does 123.ie offer bonus pay?

Pros

Good team members - That’s basically it

Cons

Managers and Team Leaders don’t give enough enough to their staff. You’re literally not allowed to go and SPEAK to the customer care manager if you have a question and your team leaders are in a meeting and not available. That being said even if they are there they rarely don’t care! They mark all your calls down and pick out the slightest problems. It’s no wonder that the turnover in staff is so high with people leaving and getting fired for the most stupid things. Also they say if you need to talk to them you can but if you bring something to their attention they basically just pawn you off ! No one I started with is working there anymore. Stay clear and don’t bother, you won’t be there long ! You will either be sacked for something so minimal or leave on your own accord. TL’s are a girls club and all just stick together

Advice to Management

TL’s pay more attention. Customer care manager how about BE THERE for your staff

You will either be sacked for something so minimal or leave on your own accord.

July 27, 2020

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4 English questions out of 4