123.ie FAQ

Great place to learn and develop both technical & inter-departmental communication skills Good bonus package flexibility with working from home and helpful with personal concerns Staff discount available with some products

Project direction could be clearer and communication between management and staff could be better Besides bonus - which is performance assessed, there a not many benefits, standard holidays, small pension contribution

Be more transparent on company wide goals for IT department, get IT working closer with other departments.

Great place to learn and develop both technical & inter-departmental communication skills Good bonus package flexibility with working from home and helpful with personal concerns Staff discount available with some products

Project direction could be clearer and communication between management and staff could be better Besides bonus - which is performance assessed, there a not many benefits, standard holidays, small pension contribution

Be more transparent on company wide goals for IT department, get IT working closer with other departments.

Staff in all departments are quite lovely; I found everyone to be approachable and friendly. Always plenty of banter and a good sense of community (especially in Customer Care). There's good development (i.e. Insurance Certs) and so on

Dependable Career Progression is unlikely; in all Departments there are bottlenecks to advancement (i.e. 20 people aiming for 1 position; and advanced positions only open up when the current person is promoted themselves). Stagnant Salary: difficult to achieve (significant) increases unless in one of the few key areas (Finance, Marketing, Operations, IT). I don't these as a big problems IF you set your expectations realistically and take things with a grain of salt. I saw a lot of people become frustrated / unhappy because they had naive expectations, or assumed they had a bonus coming their way based on just a conversation in passing.

The team are amazing. Office is ok.

Exploitative culture, uneducated ops/sales leadership

Great place to learn and develop both technical & inter-departmental communication skills Good bonus package flexibility with working from home and helpful with personal concerns Staff discount available with some products

Project direction could be clearer and communication between management and staff could be better Besides bonus - which is performance assessed, there a not many benefits, standard holidays, small pension contribution

Be more transparent on company wide goals for IT department, get IT working closer with other departments.