123.ie Workplace FAQ
Read what 123.ie employees think about their company's workplace. Employees have questions about everything from the work environment, to the dress code and food at the office.
To picture yourself in what could be your new office, have a look at some of 123.ie's office photos.
All answers shown come directly from 123.ie Reviews and are not edited or altered.
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(select only 1)3 English questions out of 3
December 1, 2019
What is the work environment like at 123.ie?
Pros
Exams, nice work building
Cons
Management and TL’s, no progression. I was called into a meeting and asked why I was wearing leggings with my dress? I was called into a meeting and asked why I was asleep at my desk for leaning on my hand using my phone 45 mins before opening time as I got in early. The calls are monitored and they score you down on anything they can to belittle you. I was told I am not allowed use the word ‘unfortunately’, and heard the TL use it on a call later that day. I lost my bonus, I’m sure she didn’t. Went to HR to explain the unfair bullying towards me and nothing was done at the time. I left my notice and left after 4 months.
Advice to Management
Stop trying to push people out the door instead of paying them what they deserve. The turnaround of staff if disgraceful. Nobody I worked with at the time is still there, not one. Other than the TLs that DONT take calls.
Exams, nice work building
December 1, 2019
July 23, 2019
How is the office food at 123.ie?
Pros
Top facilities, free fruit, weekends off
Cons
Micro managed, ridiculous call quality standards
Top facilities, free fruit, weekends off
July 23, 2019
June 4, 2019
What is typically worn or allowed to be worn at work at 123.ie?
Pros
Very customer focused. Very laid back, can have a chat with co-workers, use your phone whenever you want.
Cons
Borderline unprofessional attire. Not a whole lot.
Advice to Management
Be more flexible with shifts, lunches and breaks.
Borderline unprofessional attire.
June 4, 2019
3 English questions out of 3