24 Hour Fitness FAQ

All answers shown come directly from 24 Hour Fitness Reviews and are not edited or altered.

40 English questions out of 40

October 9, 2020

What are perks and other benefits like at 24 Hour Fitness?

Pros

You get a bunch of perks to the gym

Cons

Management sometimes doesn’t know how to communicate with the team.

Advice to Management

Communicate more with your team.

You get a bunch of perks to the gym

October 9, 2020

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September 21, 2018

What is health insurance like at 24 Hour Fitness?

Pros

Flexible schedule and easy hire. If you are young, inexperienced, in school, have no real bills, then this is a nice stepping stone for you to move up in the company (for this particular position).

Cons

- Abusive pay structure - Abusive use of team members' job duties; sales advisors also must do team cleans around the gym. - Laughable pay structure $7.25 per hr plus 80% of the monthly payment amount... BUT you must SUBTRACT $9 per hr BEFORE commission is allowed. Long story short... your paycheck will be MAYBE $500-$700 for 30 hour work weeks... IF YOU WORK THE DAY SHIFTS. Night shifts are better; maybe $200+ more. - everyone is typically part time so the company doesn't have to pay for health insurance and such.

Advice to Management

Remove the ''threshold''. Paying employees $7.25 per hour but holding them to a $9 per threshold is ABUSIVE to say the least. If you you work the day shifts, you are essentially a glorified minimun wage earner. Please be honest with new hires about how much the average sales associate makes in EACH SEPERATE shift times. Most customers are coming in AFTER work to sign up for a gym membership. Be honest about this fact during hiring phase.

everyone is typically part time so the company doesn't have to pay for health insurance and such.

September 21, 2018

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May 30, 2020

Does 24 Hour Fitness pay for a gym membership?

Pros

Free gym membership as an employee, flexible working hours, opportunities to workout / be healthy

Cons

Revolving leadership that only cares about the bottom line; clicky company culture where certain personalilties and 'friends' get promoted

Advice to Management

Invest in long-term growth and career opportunities for both corporate and field employees. Stop promoting toxic managers who only play politics and are not good at managing teams.

Free gym membership as an employee, flexible working hours, opportunities to workout / be healthy

May 30, 2020

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June 23, 2020

What is the retirement plan like at 24 Hour Fitness?

Pros

-Learned how to sell effectively. As a general manager you will wear multiple hats meaning you are HR, LP, operations, sales, facilities, member experience, p & l operator. -Work life balance (generaly mon thru Friday 10am to 7pm' occasional Saturday for training day events) -Great team, members and peers -Free membership and discounted personal training

Cons

-Huge emphasis on hitting your budgets everyday both for fitness and memberships. -Difficult to bonus if guest traffic is down or location demographic is unfavorable. -Many budget constraints to support fixing facility. -Company filed for bankruptcy, not optimistic on the future of 24 hour fitness. -Benefits are not competitive. 401k package is disappointing

Advice to Management

I believe that the position of 24 hour fitness is the result a bad business practices, not from just prior years, but even today. For example, the covid-19 pandemic should have created a sense of urgency to become financially accountable when handling monthly dues with our members. As a result, we have intercepted yet another class action lawsuit. We need to remove the we don't do refunds culture, and start making it right for our members. We need to restructure the way we do business and identify a method of simplification to make coming to 24 hour fitness easy and fun. EVO did not accomplish this. Contracts and fine print are never favorable and will not help us to stay competitive with other gyms. Removing commission was a mistake, glad to see commission is coming back.

401k package is disappointing

June 23, 2020

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August 12, 2018

What is paid time off like at 24 Hour Fitness?

Pros

Flexible schedule Easy approval for time off Lenient managers

Cons

No paid time off Hourly wage low Employee attrition extremely high

Advice to Management

It take more money to train new employees. Stop firing people just because they disagree with you

No paid time off

August 12, 2018

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40 English questions out of 40