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ADP

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ADP

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Have questions about working at ADP? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at ADP.

All answers shown come directly from ADP Reviews and are not edited or altered.

71 English questions out of 71

December 19, 2021

Does ADP offer massages?

Pros

I enjoyed being around my co-workers, with some I have made long-lasting friendships. I liked that they had unlimited free coffee, would do free food once in a while, and had a lot of cool perks (gym, in-house doctor, etc). I thought management was very understanding even though the work-life balance wasn't great, they tried their best to accommodate.

Cons

The work-life balance wasn't great. Even when they didn't have mandatory overtime, you still had days where you got a call 10 minutes (or less) before your shift and were stuck for 2 hours sometimes. I didn't like that you're thrown into the fire while helping rude customers on issues that you weren't trained on and there wasn't enough in-person support where you could resolve the issue in a timely manner, you would be stuck on a call a lot longer than needed just because you couldn't get an answer quick enough or you would spend a lot of time trying to understand what the support specialist is telling you so you can be comfortable enough to explain the answers/issues to the client. I also realize that I am more of a behind-the-scenes kind of person so customer service, especially at this level isn't suitable for me. I thought the medical insurance was way too high for what you get. I was paying over $100 a month for high deductibles, my medication cost me $329 recently; where my old employer was $30 a month and I was paying $15 for my medication.

I liked that they had unlimited free coffee, would do free food once in a while, and had a lot of cool perks (gym, in

December 19, 2021

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July 10, 2021

Does ADP offer dental insurance?

Pros

Excellent benefits. The company provides 401K medical dental all the basics and then tuition reimbursement and a bunch of other extras like adoption assistance.

Cons

Work life balance can suffer during peak times of year. Internal systems outdated and difficult to navigate.

Advice to Management

Spend more to upgrade systems faster for internal support.

The company provides 401K medical dental all the basics and then tuition reimbursement and a bunch of other extras like adoption assistance.

July 10, 2021

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July 21, 2020

Does ADP have a pension plan?

Pros

Offers work from home on a needed basis, weather etc.

Cons

Once you reach a certain pay level or age, your position will be 'eliminated' MANY tenured employees let go because of pay level and pension benefits which are no longer offered.

Once you reach a certain pay level or age, your position will be 'eliminated' MANY tenured employees let go because of pay level and pension benefits which are no longer offered.

July 21, 2020

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October 25, 2021

Does ADP offer a wellness program?

Pros

Flexible schedule, health and benefits from day 1, great company culture, incentivized days off and ways to make additional revenue.

Cons

Salary isn’t competitive and building relationships can be difficult at times

Flexible schedule, health and benefits from day 1, great company culture, incentivized days off and ways to make additional revenue.

October 25, 2021

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January 9, 2021

Does ADP offer life insurance?

Pros

-Work-life balance, vacation benefits, remote work

Cons

-low base salary, inter-departmental communication,

life balance, vacation benefits, remote work

January 9, 2021

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71 English questions out of 71

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