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Alcatraz Cruises

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Alcatraz Cruises

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Alcatraz Cruises FAQ

Have questions about working at Alcatraz Cruises? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Alcatraz Cruises.

All answers shown come directly from Alcatraz Cruises Reviews and are not edited or altered.

16 English questions out of 16

November 5, 2021

What are other benefits and incentives like at Alcatraz Cruises?

Pros

Alcatraz Cruises is a great option for anyone interested in starting work in the maritime industry, it provides a way to get sea time and union membership is not required yet pay is competitive.

Cons

Downsides might include hiring too many employees to make sure they always have shifts covered, but this negatively affects those employees as their hours may be lessened.

Advice to Management

Hire as many employees as you need to fill work available, not so many that shifts are stretched out between multiple team members.

Alcatraz Cruises is a great option for anyone interested in starting work in the maritime industry, it provides a way to get sea time and union membership is not required yet pay is competitive.

November 5, 2021

See answer

September 16, 2021

Does Alcatraz Cruises offer a yearly bonus?

Pros

A diverse group of characters at ground level. I will carry so many fun/funny memories from working with this team. Many colleagues became acquaintances, many acquaintances became close friends. Pay was "competitive" even if it was at the low end of the spectrum.

Cons

Most high level managers couldn't manage their way out of a wet paper bag. The management style is toxic on a good day and overtly hostile on bad days. Employees are told when they can and can't take sick days. The default method of keeping people in-line is to threaten them with termination. It takes a major injury or accident to spur any sort of change in procedure/policy. Multiple injury/incident reports were lost/misfiled. When I told anyone in the local industry that I worked for this company their reply was almost always a physical wince followed by "I'm sorry." The list goes on and on.

Advice to Management

Please send your management team to a few leadership seminars or even online classes. The cowboy mentality may be the best approach in the initial startup of the company but after nearly two decades there is no reason every occurrence that is out of the norm needs to be a calamity. This place could've been the most amazing place to work if it was properly managed by people with actual leadership skills. Learn the difference between a boss and a leader. Employee morale should be one of your top priorities. Many employees referred to the mid-high level management team as the "bro club", do your best to shed that moniker. It takes more than a hollow "Hey, how ya doing?" to make employees believe that you care. HIRE QUALIFIED PEOPLE for high level jobs. Putting people in charge of a department when they have next to no experience in the field is a fantastic way to demolish any morale that still exists. Lastly, 99% of the reason anyone on ground level stayed at this company for longer than a year is because of the people they worked WITH, not the company/managers they worked FOR, and that should be a big red flag. If the majority of your employees stick around for the friends they work with, it only takes a few of them leaving for the rest to follow suit. I sincerely hope management improves, as I said previously, there is no reason that this company can't become the best place in the world to work. It doesn't have to be a "revolving door".

Pay was "competitive" even if it was at the low end of the spectrum.

September 16, 2021

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December 14, 2021

What is it like working with clients or customers at Alcatraz Cruises?

Pros

Mostly customer service positions that didn't require much skill. Pay was pretty incredible but even so it's hard for most people as they commuted from far away as housing nearby is $$$

Cons

Not very challenging to say the least

Advice to Management

Not sure. That's a tricky question

Mostly customer service positions that didn't require much skill.

December 14, 2021

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August 10, 2022

How do employees feel about working conditions at Alcatraz Cruises?

Pros

Fun job with a lot of good coworkers. Minor paperwork.

Cons

Vessels are uniquely designed and are prone to have troubles. Work schedule constantly changes with short notice. Company reluctant to give benefits because of seasonal work.

Work schedule constantly changes with short notice.

August 10, 2022

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May 7, 2021

What are working conditions like at Alcatraz Cruises?

Pros

Benefits, Decent Pay, Decent Scheduling, Nice coworkers

Cons

Tons of safety concerns, management ego

Tons of safety concerns, management ego

May 7, 2021

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16 English questions out of 16