Alder FAQ

Have questions about working at Alder? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Alder.

All answers shown come directly from Alder Reviews and are not edited or altered.

33 English questions out of 33

June 3, 2020

What are perks and other benefits like at Alder?

Pros

Honestly compared to every other alarm company they’re at the bottom of every category

Cons

Pay was never on time, refused to pay, no benefits, constantly having to rebrand after being sued.

Advice to Management

How do you sleep at night?

Pay was never on time, refused to pay, no benefits, constantly having to rebrand after being sued.

June 3, 2020

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November 19, 2019

What is health insurance like at Alder?

Pros

Very relaxed atmosphere. They will let you come and go pretty much as you please.

Cons

They don’t have any medical benefits right now and that sucks. Another thing is they don’t pay anyone on inside sales salary right now. It’s basically minimum wage plus commissions which is sub par leads that almost never convert unless you are an inbound rep.

Advice to Management

Get better lead flow and pay your employees.

They don’t have any medical benefits right now and that sucks.

November 19, 2019

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May 25, 2019

Does Alder offer an employee assistance or workplace counselling program?

Pros

They occasionally provide lunch on Fridays.

Cons

They really don’t seem to care about the employees at the call center. They lack in training, give you about a week of shadowing and then throw you out one floor on the phones due to the high volume of calls and not enough workers. They are always against customers and never seem to try to help in favor of the customer. The salesmen only care if they are getting paid from the account and have been known to Stretch the truth. They say that customers and employees are the first priority but it doesn’t feel like it. They are contradict themselves constantly due to the constant changes of the policies. When they change policies it seems to make it more to benefit the company and inconvenience the employees more. All the departments don’t seem to be on the same page and give you the run around since they don’t seem to be all on the same page

Advice to Management

Be more consistent with the policies they apply. Try to help the employees feel more valued and appreciated. They might stay longer

They really don’t seem to care about the employees at the call center.

May 25, 2019

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December 2, 2019

Does Alder offer housing assistance?

Pros

Free food Friday’s, good pay, and great people

Cons

It can get repetitive and boring. It lacks in incentives and morale. Sometimes feels like management doesn’t care about their agents.

Advice to Management

Focus more on morale and call center agents as a call center agent and supervisor we see sales reps getting a ton of rewards and incentives and get none ourselves.

Free food Friday’s, good pay, and great people

December 2, 2019

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January 29, 2021

Does Alder offer unlimited time off?

Pros

-Experience -Coworkers -Flexible schedules -Unlimited time off -Free lunch Fridays

Cons

-Pay -Management -Environment -No benefits -No structure -Terrible parking -Poor upper management

Advice to Management

Put money into what matters-- your employees, NOT trips to Bora Bora. This company is always seeking to get the most out of its employees for the least amount of money. As a manager here, I have been so disappointed to see how my employees are treated (or rather, not treated). As well, I watched so many managers get demoted or fired only to be replaced by less-competent performers.

Unlimited time off

January 29, 2021

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33 English questions out of 33

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