Arizona Tile FAQ

Have questions about working at Arizona Tile? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Arizona Tile.

All answers shown come directly from Arizona Tile Reviews and are not edited or altered.

22 English questions out of 22

March 9, 2020

What are perks and other benefits like at Arizona Tile?

Pros

Family owned business run with integrity. Excellent benefits including great work atmosphere, mutual appreciation between Employer and Employees,. Many long-time employees 10-20 years+ are a testament to solid management.

Cons

In 30+ years working @ Arizona Tile, if there were any cons they were learning opportunities which were overcome and lead to growth.

Advice to Management

Continue growing & evolving with the integrity, values and character instilled in us all by John Huarte.

Excellent benefits including great work atmosphere, mutual appreciation between Employer and Employees,.

March 9, 2020

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June 4, 2019

What is health insurance like at Arizona Tile?

Pros

You can learn a lot about stone and tile. If you need to gain experience in the industry, AZT is great. They are a training ground for the competition. It’s quite easy to get hired at AZT as most employees have had little to no experience in the industry prior. No higher education or design experience is necessary for most positions. An employee discount is offered. Health insurance is affordable but the coverage is not the best & there is a high deductible. Other pros: AZT is not open nights or on Sunday, decent PTO, paid holidays and nice co-workers for the most part. AZT is non-commission so the environment is non-competitive with a team mentality. Casual dress code (not really a fashion-forward environment) & jeans are allowed. Tattoos permitted as well. The environment is fast-paced, you will not be idle or bored. There is diversity among the workforce.

Cons

Low pay (so far below the industry standard it’s alarming). Low pay = not always the most qualified people and extremely high turnover. It’s a revolving door of employees which leaves the showroom understaffed and that ultimately impacts the level of customer service as well as creating more stress and work for current employees. The yearly increase (all reviews done in May regardless of start date) is very minimal - cost of living only and no merit increases. No incentive to excel. Unfortunately, that is why the best employees end up leaving (mostly to the competition). Other cons: not the best (but affordable) health insurance coverage, having to work nearly every Saturday and no room for advancement. There is poor communication within the company (most things are done multiple times costing the company time & money - do it, redo it and then do it again). Many people at corporate are not qualified and there are too many cases of nepotism at corporate (not all nepotism is bad and this is not in regards to the owner & his sons or son-in-law). Warehouse environment can be dirty & conditions in the slab warehouse range from severe heat to severe cold (depending on the season). Beware in regards to the title showroom consultant. This is not some cushy, high-end showroom consultant position like the competitors. The showroom is nice but the work is much more a big-box, warehouse environment involving manual labor including; standing for hours, helping an exorbitant amount of walk-in traffic, writing labels for hours a day, cutting tile using a wet saw, grouting tile, gluing display boards and processing hundreds to thousands of tile samples a week. There is a lot of cleaning as well. Constantly wiping down displays and maintaining showroom standards. Many demanding customers need very detailed help and this can be exhausting. People come in wanting design consultations but we aren’t designers. If you like to dress nice, think again as this is a working showroom and clothes get damaged regularly from gluing boards and grouting. If you are sensitive to dust or particles, this isn’t the job for you. Also, there is a large amount of paper waste, a recycling program should be implemented.

Advice to Management

The owner John Huarte and his sons are very genuine people and I do feel they have the best intentions. Unfortunately, they are playing less and less a part of the company direction. Corporate is unorganized and inefficient. Everything is trial and error. Therefore, probably not in the best interest of the company. Mainly, the low pay needs to be addressed. It’s a top heavy company and heavily disproportionate. Most showroom/csr/warehouse workers live hand-to-mouth. So many people struggle within the company and this heavily affects the morale. The morale is very low and people don’t feel valued. Share the wealth and invest in employees. This will enhance the corporate culture. Also, I completely agree with a previous review commenting on a “negative and secretive culture.” It is a very unprofessional environment, mainly at corporate. I also agree with the review that spending money on current employees is more valuable than trying to lure new ones. Address the exceedingly high turnover rate and perhaps no video would be needed. While I learned a lot and met some nice people, leaving there was the best decision for me! I am now properly compensated and valued as an employee.

Health insurance is affordable but the coverage is not the best & there is a high deductible.

June 4, 2019

See 1 more answer

June 4, 2019

Does Arizona Tile offer health savings accounts?

Pros

You can learn a lot about stone and tile. If you need to gain experience in the industry, AZT is great. They are a training ground for the competition. It’s quite easy to get hired at AZT as most employees have had little to no experience in the industry prior. No higher education or design experience is necessary for most positions. An employee discount is offered. Health insurance is affordable but the coverage is not the best & there is a high deductible. Other pros: AZT is not open nights or on Sunday, decent PTO, paid holidays and nice co-workers for the most part. AZT is non-commission so the environment is non-competitive with a team mentality. Casual dress code (not really a fashion-forward environment) & jeans are allowed. Tattoos permitted as well. The environment is fast-paced, you will not be idle or bored. There is diversity among the workforce.

Cons

Low pay (so far below the industry standard it’s alarming). Low pay = not always the most qualified people and extremely high turnover. It’s a revolving door of employees which leaves the showroom understaffed and that ultimately impacts the level of customer service as well as creating more stress and work for current employees. The yearly increase (all reviews done in May regardless of start date) is very minimal - cost of living only and no merit increases. No incentive to excel. Unfortunately, that is why the best employees end up leaving (mostly to the competition). Other cons: not the best (but affordable) health insurance coverage, having to work nearly every Saturday and no room for advancement. There is poor communication within the company (most things are done multiple times costing the company time & money - do it, redo it and then do it again). Many people at corporate are not qualified and there are too many cases of nepotism at corporate (not all nepotism is bad and this is not in regards to the owner & his sons or son-in-law). Warehouse environment can be dirty & conditions in the slab warehouse range from severe heat to severe cold (depending on the season). Beware in regards to the title showroom consultant. This is not some cushy, high-end showroom consultant position like the competitors. The showroom is nice but the work is much more a big-box, warehouse environment involving manual labor including; standing for hours, helping an exorbitant amount of walk-in traffic, writing labels for hours a day, cutting tile using a wet saw, grouting tile, gluing display boards and processing hundreds to thousands of tile samples a week. There is a lot of cleaning as well. Constantly wiping down displays and maintaining showroom standards. Many demanding customers need very detailed help and this can be exhausting. People come in wanting design consultations but we aren’t designers. If you like to dress nice, think again as this is a working showroom and clothes get damaged regularly from gluing boards and grouting. If you are sensitive to dust or particles, this isn’t the job for you. Also, there is a large amount of paper waste, a recycling program should be implemented.

Advice to Management

The owner John Huarte and his sons are very genuine people and I do feel they have the best intentions. Unfortunately, they are playing less and less a part of the company direction. Corporate is unorganized and inefficient. Everything is trial and error. Therefore, probably not in the best interest of the company. Mainly, the low pay needs to be addressed. It’s a top heavy company and heavily disproportionate. Most showroom/csr/warehouse workers live hand-to-mouth. So many people struggle within the company and this heavily affects the morale. The morale is very low and people don’t feel valued. Share the wealth and invest in employees. This will enhance the corporate culture. Also, I completely agree with a previous review commenting on a “negative and secretive culture.” It is a very unprofessional environment, mainly at corporate. I also agree with the review that spending money on current employees is more valuable than trying to lure new ones. Address the exceedingly high turnover rate and perhaps no video would be needed. While I learned a lot and met some nice people, leaving there was the best decision for me! I am now properly compensated and valued as an employee.

Health insurance is affordable but the coverage is not the best & there is a high deductible.

June 4, 2019

See answer

May 10, 2019

What is paid time off like at Arizona Tile?

Pros

Flexible, nice Direct Manager, Good people, PTO

Cons

Corporate, Outside management, Political, too much family hired within

Flexible, nice Direct Manager, Good people, PTO

May 10, 2019

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March 10, 2020

How are career development opportunities at Arizona Tile?

Pros

Family owned. Small enough to react quickley to changes and for employees have access to top management. Large enough to be very stable and a force in the marketplace. This company has a culture of teamwork and balance. We ask a lot of our employees in terms of being dedicated to our overall mission of exceding our customer's expectations, however they also recognize that we have lives and families and allow us to have balance.

Cons

Career opportunities can vary depending on where you work and whether or not you are willing to move. Not sure if that is really a "con", but just the reality.

Career opportunities can vary depending on where you work and whether or not you are willing to move.

March 10, 2020

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22 English questions out of 22

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