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Avalara

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Avalara

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Avalara FAQ

Have questions about working at Avalara? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Avalara.

All answers shown come directly from Avalara Reviews and are not edited or altered.

48 English questions out of 48

May 8, 2022

What is paid time off like at Avalara?

Pros

Co-workers are smart, good people My manager has my back Office Perks WFH Option for Remote Employees Good Health Benefits Relevant Product, Good Niche

Cons

* Very long ramp up period learning all the acronyms and how to navigate cross-functional teams for help. Salaries under par for current, tenured employees. New hires enter at much higher salaries causing long-time, loyal employees to feel disgruntled. *Heavy churn across all departments currently due to below-market salaries and slow adoption of improvements other tech companies offer such as fully remote positions and 4-day work weeks. Company response is to point to "culture" upgrades such as Employee Resource Groups (based* on military service, race and sexual orientation), an extra personal day off, and expanded maternity/paternity leave (not a benefit for those of us no longer having children). Company has not increased paid holidays as other tech companies have to include MLK day. Based on many complaints, Company improved stock vesting schedule. However instead of improving salaries, company pays raises in RSU's, which are taxed twice and not worth it considering stock price has crashed.

Advice to Management

Increase base salaries by 25% for employees with 5+ years of service. Stop focusing on "culture improvements" as a way to keep employees engaged. Opportunities for social interaction at work are not enough to mitigate churn when our brand new teammates are coming in with $25-$50k more in base salaries than those of us who helped Avalara become what it is today.

Company has not increased paid holidays as other tech companies have to include MLK day.

May 8, 2022

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March 4, 2020

Does Avalara offer massages?

Pros

Tiki area with free juices and fruits, flexibility, good salary

Cons

Frequent change due to tax regulations

Tiki area with free juices and fruits, flexibility, good salary

March 4, 2020

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May 10, 2022

Does Avalara offer family leave?

Pros

- They offer great benefits including maternity leave, 401K match, and subsidized medical - They are continuing to let many work remotely while implementing permanent flex work for everyone else with a requirement of 1 day per week in office

Cons

- They engage in extreme outsourcing, moving overseas jobs which were supposed to be permanent - Because of their outsourcing, US based employees are forced into roles they were not hired for and do not want - They acquire small companies like toddlers acquire grime

They offer great benefits including maternity leave, 401K match, and subsidized medical

May 10, 2022

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October 20, 2021

Does Avalara offer malpractice insurance?

Pros

Appropriate salaries Well funded Well equipped offices

Cons

No cohesion between engineering teams - each group designs and builds their own unique ecosystem. Leadership have no insight or control over engineering - high level goals make their way down through hearsay and are interpreted by each team. Poor self awareness - Avalara benefited significantly from the pandemic and weren't embarrassed to brag about it in company comms/meetings. Despite securing nearly $1.5billion in investment during this time worker pay rises were skipped. Annually wastes money on elaborate and tone deaf company events - hosting a mock chat show with a fully functioning studio and C-list celebrities after withholding pay reviews was beyond belief. Company initiatives (employee resource groups, insurance etc) are designed to attract new employees but serve little if any purpose to active employees. Trying to participate or benefit from the various services the company claims to offer is difficult as nobody is aware of how those things are supposed to work. This may be easier if you're in the US. By and large employees are ignored, leaving lots of room for hidden workers doing very little. The layers of middle managers put in place to compensate aren't visible at all.

Advice to Management

Focus less on growth and more on efficiency. Toxic characters at the top of certain organisations within the company set a standard that filters down. Reopen offices and pay attention to your staff instead of using blogs to inform how you interact with the workforce.

Company initiatives (employee resource groups, insurance etc) are designed to attract new employees but serve little if any purpose to active employees.

October 20, 2021

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July 15, 2020

What are perks and other benefits like at Avalara?

Pros

Employee Resource Groups to help address the issues within the company and provide equal treatment for all.

Cons

Employee Resource Groups are needed because there is an imbalance of pay, work/life balance, workload, etc. Those who are not white males will have no chance of moving up even if you are doing 4x the workload of your peers. They have gotten better about treating their employees but for almost my entire first year bullying severe occurred resulting in loss of wages and health issues. The company prides itself for being a competitive pay/benefits technology company. The pay is significantly lower than other technology companies. On average they pay half (in some cases a quarter) of the wages with the same expected skills in other companies. When having a promotion, they do not increase your base pay, only the amount of bonus you receive with the expectation you will take on more work and responsibility. The benefits are somewhat decent but does not include many other services covered by other companies, even the ones with non-competitive benefits. When signing the contract with agreed upon hours, it is important to stand up to management to work only the contracted hours otherwise they will have an expectation you will be working 12+ hours per day and will continue to give you a continuous workload until you work those hours. They will not give you resources, tools to help manage it, or implement your ideas to better manage the workload. When management is confronted with an issue they often will dance around it and not work to fix it. If an idea is given on how to resolve, it usually takes years of pitching before they will listen and eventually agree to it. Unfortunately at that point they will see it as their idea and not their employee's. Be prepared to give management credit for your work. Due to the issues listed above, there is a very high turnover rate within the company. I've been with the company for almost 2 years and have seen almost a complete staff turnover rate.

Advice to Management

Treat others equally through workload, professionalism, pay and benefits. Provide a work/life balance, it is unethical to expect employees to work 12+ hours every day up to 6 days a week. It will promote burnout, health issues will continue to contribute to the high turnover rate. Provide competitive pay and benefits to other technology companies. If this doesn't change, employees cannot be retained and other companies will continue to recruit them. Don't dance around the issue when confronted with it. Work through it and don't have the perspective of, "this individual doesn't know what they are talking about." They won't bring issues or ideas up to you if it doesn't help improve things. Don't forget to give others credit for their ideas. This helps others to determine if they are providing value to the team. I understand the company is growing at a rapid rate, but it's important to take care of your employees to help continue to promote the growth and make the business more profitable. The saying goes, "if you take care of your employees they will take care of you."

The benefits are somewhat decent but does not include many other services covered by other companies, even the ones with non

July 15, 2020

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48 English questions out of 48

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Company Updates

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Avalara

50 days ago

Culture
#Pride is for all Avalarians. This Pride, Avalarians across the globe celebrated and reflected what it means to be "unapologetically us". Avalara employees showcased this year’s Pride theme of being true to ourselves and showing up authentically with events all month long. PRISM, LGBTQ+ of Avalara, welcomed Aleksa Manila for Drag Storytime, partnered with the Ujima ERG to discuss Imposter Syndrome, and hosted sessions to teach about queer representation, coming out at work, intersectionality, and more. #AvaCulture
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