Avis Budget Group FAQ

Pros

great benefits, company vehicle, generous paid time off, good salary, good management

Cons

long hours, long weeks. On call 7 days per week from early am til very late.

Advice to Management

None. Had great management throughout my years there

Pros

The benefit package is good.

Cons

Most locations are short of staff so current workers work a lot of long hours and they are not compensated for their efforts. Employees are not given breaks on the second shift and on weekends. They cannot leave the station.

Advice to Management

Implement annual reviews, raises, and cost of living increases to employees at all locations.

Pros

lot of dedicated tenured employees, free company car for manager, 401 K match to 6%, uniform

Cons

not so great medical coverage, management does not care much about field operations and front line workers, below average HR staff, dishonest counter sales culture, very poor vehicle maintenance, too much politics

Advice to Management

not a good place to work for anymore

Pros

Fantastic, friendly people to work with. Quite a young, diverse team full of very smart people. I learned a lot. Very open/horizontal culture. You can speak quite freely to line managers and department head. Nobody looking over your shoulder. Big focus on personal development, so a great place to start your career. Competitive pay with regular pay reviews. Bonuses distributed from bottom up when company wasn't as profitable, which I really respected. Quite generous pension package and other benefits.

Cons

Can take a while to move up the hierarchy which causes retention problems. American-style bonus structure makes different departments fight each other over objectives - weekly battles over same issues a common occurrence. Has long needed an IT overhaul - lots of core processes running on VBA. 3 month notice period.

Advice to Management

For the most part, keep doing what you're doing. I genuinely feel lucky to have worked at Avis because of the culture you created. No easy fix for retention problem, but 3 month notice period means people lose interest after handing in notice and creates an awkward environment, so should be reduced to 6 weeks or so. The IT systems need an overhaul. As analysts it shouldn't really be our job to fix / patch things together while waiting for an IT ticket (though you do learn a lot doing this). IT department probably needs investment. Battles between departments are due to the bonus structure at their core. When main KPIs are inversely related, and most departments are evaluated on one KPI, this leads to poor decision making across the business. Too much energy spent on negotiating internally instead of solving business problems.

Pros

Good benefits for health insurance and hours to be with your family

Cons

Not enough cars to rent due to Covid in 2021