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B&Q

Part of Kingfisher
Engaged Employer

B&Q

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B&Q FAQ

Have questions about working at B&Q? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at B&Q.

All answers shown come directly from B&Q Reviews and are not edited or altered.

55 English questions out of 55

June 15, 2022

What is paid time off like at B&Q?

Pros

Pro's are the rare incidents of positive interaction with customers. Some of the colleagues I had the pleasure of working with.

Cons

Managers rarely back you up when Customers are vile because they are more worried about targets and fear of Head Office. Management seem to pull in different directions, so you are always doing something wrong in someone's eyes. This causes a great deal of bad feeling and stress amongst the team. Lazy/poorly performing colleagues are not dealt with appropriately, and those that are hardworking and reliable are expected to take on more responsibility to compensate. My store manager was made aware of systematic bullying from one particular colleague toward multiple people and never did a thing about it, even after myself and several other of my colleagues reported the person's vile behaviour. (Homophobic/transphobic/racist comments) I had time off because of poor mental health exacerbated by the toxicity of the working environment and management called me during this period to try and coax me back into work because they were short staffed. They also refused to honour many of the return to work conditions suggested to them by Occupational health, which was ultimately the reason I left.

Advice to Management

Pay greater attention to your colleagues concerns! The mental wellbeing of your staff is paramount to a healthy working environment.

I had time off because of poor mental health exacerbated by the toxicity of the working environment and management called me during this period to try and coax me back into work because they were short staffed.

June 15, 2022

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December 8, 2021

Does B&Q offer massages?

Pros

20% discount card, free water.

Cons

Management bullies, low pay for work expected

20% discount card, free water.

December 8, 2021

See answer

September 4, 2020

Does B&Q offer dental insurance?

Pros

Rewarding, teamwork, benefits, vision, unified

Cons

Kingfisher Vision is disjointed, customer services requires some improvements

Rewarding, teamwork, benefits, vision, unified

September 4, 2020

See answer

June 14, 2020

Does B&Q have a pension plan?

Pros

Equal opportunities employer and very helpful in difficult personal circumstances, good base pay especially for younger staff, opportunities for career growth such as promotion or apprenticeship. Some great benefits lile 20% for staff and one other member of your household and pension schemes.

Cons

Lots of walking and manual labour especially on the shop floor, some uniform items such as certain types of steel toe cap boots could be better quality.

Advice to Management

Better communication between head office and staff.

Some great benefits lile 20% for staff and one other member of your household and pension schemes.

June 14, 2020

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July 7, 2021

Does B&Q offer family leave?

Pros

Great team, good benefits, 20% discount offered plus extra card for family

Cons

Pay is average, hours can be varied and most stores open very early to very late.

Great team, good benefits, 20% discount offered plus extra card for family

July 7, 2021

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55 English questions out of 55

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