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All answers shown come directly from Bitly Reviews and are not edited or altered.
The company appears to have realized they needed to drive revenue and their solution was simply repackaged a freemium product as "enterprise" offering. Despite searching for senior talent, they allow for zero autonomy and insist on Sales Engineers being involved at every touchpoint. Bitly also made the classic mistake of growing a sales team rapidly and in an unsustainable fashion. Like many companies before them, the hiring was done without a need. As a result, almost all the hires are no longer at the company. These issues aside, the most troubling aspect was the passive-aggressive nature of specific people on the sales team. This is not common in the tech world and took me, and other members of the team, by surprise.
Advice to Management
There are some great people at Bitly but I worry about the companies future. The product appears to be the same as it was 5 years ago and throwing bodies at sales isn't going to change that fact. I think management needs to take a realistic approach to grow the business and maybe product could develop new functionality (i.e. a social publishing tool etc) to make the platform more holistic.