Bitly Senior Leadership FAQ

Read what Bitly employees think about senior leadership and the CEO at the company.

Bitly has a Senior Management rating of 3.6, and Mark Josephson, the CEO of Bitly, has an approval rating of 85% across the organization.

All answers shown come directly from Bitly Reviews and are not edited or altered.

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2 English questions out of 2

August 28, 2019

How are senior leaders perceived at Bitly?

Pros

Great culture with strategically-minded leadership who care deeply about listening to employees in order to grow as a team and listening markets to provide the best possible value to customers.

Cons

As a startup, there can be shifting priorities but that's to be expected. A con to some but embraced by others.

minded leadership who care deeply about listening to employees in order to grow as a team and listening markets to provide the best possible value to customers.

August 28, 2019

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June 20, 2020

What are some insights into the strategy or vision at Bitly?

Pros

I have some great co-workers and built amazing relationships with them over the years.

Cons

Here we go. Everything started becoming terrible come January when we had our 360 reviews. Many favorites in the company were given promotions, title changes, and great increases in their salaries based on absolute nothing. All of these were mentioned in excellence surveys (monthly anonymous survey that gets sent to everyone to fill out) but nothing was done. It was all brushed under the carpet but instead a restructuring of the Eng dept happened. Pointless. We were then told as a company that we would be changing our Mission, Vision, and Values, something we had done multiple times previously. Huge red flag! I should've left the company when this happened but after putting in years of work, I decided to see it through. Changing all of that only showed that the leadership team had no idea what they were doing which got clearer by the day. Fast forward a few weeks and the CEO Mark Josephson decides he's "leaving". We were told abruptly as a company. He sent an "I'm Quitting" email to the company which we all thought was a joke. Bitly said that he had been thinking of leaving for a while but just decided to do it - bold faced lie. He got let go and the leadership team tried to convince everyone that it was his choice to leave. This was around March time when the pandemic was just about to kick off. Who in their right mind would willingly leave a paying job during a pandemic? Another mistake on leaderships end. The pandemic hits and it took Bitly a few weeks to decide to close the offices which angered lots of people. The WFH process was handled nicely and we got into the new groove of things. We were told once again that we would be making changes to our OKRs and the mission, vision, and values will likely change. We were also told multiple times that lay offs would not happen. Low and behold Wednesday, June 17th, we got a message saying that this weeks all hands meeting was absolutely mandatory. Once everyone joined the meeting the interim CEO/COO spoke for a total of about 5 minutes where he said that we will be having lay offs and 16 people will no longer be employed with Bitly after today. That wasn't the bad part. He goes to say, "If you receive a calendar invite, you are one of those people. If not, you're safe." I have NEVER experienced something like this in my life after years of working. Just when I thought it couldn't get worse, they pulled something like this and laid off 16 amazing people who brought so much value to the business and kept VERY questionable ones still employed. How are we still employing our Recruiter when he has not hired someone in MONTHS and we have been on a hiring freeze due to COVID. If my foot wasn't already half way out the door, this solidified everything. Looking for a job during the pandemic is obviously not ideal but the second I can get something I will leave Bitly and this toxic environment behind. Do yourself a favor and look into other companies - Bitly is going downhill, fast.

Advice to Management

I have never worked at a company where HR, could care less about the people working at the actual company! Her job is to keep people happy and to look out for them but she keeps doing the opposite and Bitly keeps allowing this to happen. This new diversity training that we're going to have isn't going to help anything if you keep looking down on minorities, not understanding them, and not having their backs. And also, do not deliver heavy news like that, the way you did. We expect better from you! There were a thousand better ways to deliver that news.

We were told once again that we would be making changes to our OKRs and the mission, vision, and values will likely change.

June 20, 2020

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2 English questions out of 2