Blackhawk Network Career Development FAQ

Read what Blackhawk Network employees think about career development at the company. Employees have questions about everything from promotions and mentoring to job security.

Blackhawk Network has a career opportunities rating of 3.

All answers shown come directly from Blackhawk Network Reviews and are not edited or altered.

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7 English questions out of 7

November 16, 2020

How are career development opportunities at Blackhawk Network?

Pros

Unlimited vacation and ability to work from home if needed

Cons

Not competitive pay, no path for advancement and leadership doesn't have partner relationships in mind

Advice to Management

Need to focus on our partner relationships again

Not competitive pay, no path for advancement and leadership doesn't have partner relationships in mind

November 16, 2020

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September 16, 2020

What kind of career opportunities exist at Blackhawk Network?

Pros

A product people like and understand – gift cards. Many hard working co-workers doing their best in a challenging culture.

Cons

Intellectually vapid leadership team with limited future growth opportunity. I report to a political, divisive empire builder that regularly threatens our team. For what, we aren't sure. Attempted reporting her for hostile workplace but in this culture it was futile. Not a healthy environment for growing the business. Cross functional collaboration is also lacking. Leaders tend to be territorial and protect their own no matter how poor the performance is.

Advice to Management

Consider leadership training, hire fresh talent, and stop empowering arrogant leaders

Intellectually vapid leadership team with limited future growth opportunity.

September 16, 2020

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December 30, 2019

Does Blackhawk Network have any sort of mentoring program?

Pros

Inspirational Ambiance and Great Mentorship!

Cons

No such cons , they always welcome feedback from the employees and implement changes when it is necessary.

Inspirational Ambiance and Great Mentorship!

December 30, 2019

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May 22, 2019

Why do Blackhawk Network employees quit?

Pros

Pay, commute time from my house.

Cons

When I received this position I was so excited because of the pay and because everyone seemed so nice during the first week of the job but then this slowly changed. I was having an issue with my manager being unwilling to train me and I eventually found out that she was telling other people she was spending all of this time training me. During our training sessions, she would never get to my questions or explain the job processes and many of the training sessions consisted of us repeating the items she had already gone over. When I tried to be proactive and go outside the group, my manager used intimidation in her scolding to basically warn me to not reach out this other individual. The lady I reached out to was the only one willing to train me or give me access to the software and database systems I needed to be able to complete some of the demands of my job. I finally had enough with the lack of training by my manager and sent my manager an email and copied some higher executives on the email. After this email, the retaliation escalated and I was put on a 30 day performance plan with the understanding this was to simply ensure that I knew what the expectations were and was meeting them since I was so new to the company. Little to my knowledge, this was so they would have grounds to terminate me. I documented to HR that no one else within the department was meeting these deadlines or held to these standards. Nothing was said to me for two weeks and so I assumed I was doing good and the situation was resolved. Any of the items that my manager had put on my 30 day performance plan, were blatant lies with no proof of backing, which I provided proof they were blatant lies; but none of this mattered to them. I was out sick on Monday, which I had earned 8 hours of sick time, and my manager sent me a text to call her if I had time to discuss something. I never returned her call because I was extremely sick and slept all day. Little did I know the reason she wanted me to call was because they were terminating me. When I came into work on Tuesday, my badge didn't work and thankfully someone let me in. I proceeded to try to login to my computer and I was unable to login. I had someone help me get a hold of HR and that's when they informed me that I was terminated because I hadn't met the 30 day performance goals. I stated that I had provided proof that no one else was meeting these goals. HR stated that it didn't matter and this decision was final. My manager's boss preceded to tell me I couldn't go to my desk, which is where my purse was and I stated you can't stop me from getting my belongings but she sure was intimating me and harassing me the whole time I was gathering my belongs. I hope you head my warning. This company has no intention on training their people and the amount of work load is too much for the few head count. The other lady in my group worked 10 to 12 hours a day just trying to keep a float. I worked at another bigger international fortune 500 company, and they had 3 times the head count for the amount of work that is expected to be completed by a very slim workforce.

I had someone help me get a hold of HR and that's when they informed me that I was terminated because I hadn't met the 30 day performance goals.

May 22, 2019

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July 19, 2019

How are promotions handled at Blackhawk Network?

Pros

The location is good for the East Bay. Co-workers were the best part.

Cons

Where to start? I was always taught to work hard, be smart and honest. That does not work at Blackhawk. Promotions are based on who is cozying up to the boss. There is no loyalty to hardworking employees. No training for managers. Very toxic, backstabbing environment.

Advice to Management

I don't think they'd listen.

Promotions are based on who is cozying up to the boss.

July 19, 2019

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7 English questions out of 7