Blackhawk Network Workplace FAQ

Read what Blackhawk Network employees think about their company's workplace. Employees have questions about everything from the work environment, to the dress code and food at the office.

To picture yourself in what could be your new office, have a look at some of Blackhawk Network's office photos.

All answers shown come directly from Blackhawk Network Reviews and are not edited or altered.

See questions about:

(select only 1)
Benefits
Career Development
Compensation
Coworkers
Culture
Management
Senior Leadership
Work Life Balance
Workplace

6 English questions out of 6

November 23, 2020

What is a typical working day like at Blackhawk Network?

Pros

The day to day work was challenging work.

Cons

Management was clicky and not for personal growth.

The day to day work was challenging work.

November 23, 2020

See 3 more answers

March 2, 2020

Does Blackhawk Network have an on site gym?

Pros

Lovely offices, in a nice area. Everyone is very friendly. The investment from recent buyers means there is a lot of opportunity to be creative and drive results. The company is continuing to grow and buying other successful companies, so there's never a dull moment. I make use of the various pool tables and the on-site gym (plus free classes at midday with a trainer). It seems to vary by team but generally flexible on working from home whenever needed.

Cons

Occasionally overwhelming amount of work, but ultimately everyone is in the same boat. Extra effort you put in doesn't go unnoticed though.

Advice to Management

New companies being bought often still feel like separate companies years after the purchase. I'd put more emphasis on merging and integrating them.

site gym (plus free classes at midday with a trainer).

March 2, 2020

See answer

June 25, 2019

What is it like working with clients or customers at Blackhawk Network?

Pros

They are really family oriented. Had a great training team. We're understanding ofmy health issues.

Cons

The customers are idiots

The customers are idiots

June 25, 2019

See answer

February 14, 2021

What is the work environment like at Blackhawk Network?

Pros

If you live in Tri-Valley, then commute. Lots of food in the office which no longer a benefit since WFH.

Cons

Avoid this place at all cost! If you value your mental health and family, look elsewhere. The FP&A department is unprofessional, toxic, disorganized and unstructured. A new management in Finance has no experience on being a leader. The employee turnover is unusually high. Good employees leave in a hurry while the bad ones linger. New employees are expected to run independently on week one. There’re little trainings and directions. If your manager offers training, then you’re the lucky one. But don’t expect this good manager to stay long. The amount of redundancy, manual works and missing information are off the chart. Company has no good processes and procedures. Everything is ad-hoc and due today. We redo and reanalyze one subject over and over again, oftentimes not knowing what the end goal is. Company is cutting expenses in the wrong places, laying off necessary workforce and piling up on directors and VPs who cost 3-4x higher that people they just laid off. With the shrinking workforce, staffs are subjected to long working hours, often more than 12 hours a day, expected to attend meetings, answer emails, IMs, phone calls at ungodly hours. All the abuse for a minuscule amount of pay and merit. No wonder Finance department is a constant revolving door. Unlimited PTO policy has become unattainable PTO policy. This one sucks. Thanks to the policy, I didn’t get to cash out my PTOs

Advice to Management

Create opportunities for your lower level employees, communicate clearly and regularly, and show appreciation. Be realistic on your expectations. It might seem natural in periods of economic pressure, you might need to let people go and ask remaining employees to pick up the slack by working longer hours or even weekends. But asking workers to choose between their work life and personal life will never sit well. Ensure the compensation & benefits package is competitive to prevent your top performers from jumping ship, make sure they feel fairly compensated based on their level of contribution--not their tenure. Flatten the organization. Increase the staff-to-manager ratio. It’s not uncommon to find ratio of 4–1 in large companies. Trim the number of Directors and Sr. Directors.

The FP&A department is unprofessional, toxic, disorganized and unstructured.

February 14, 2021

See 33 more answers

June 25, 2019

How is the office food at Blackhawk Network?

Pros

Great Sydney office location. Office is terrible but we are moving to North Sydney soon. Nice bunch of people to work with. Fun events for the team to get togethers. 4pm Fridays and beers, healthcare paid

Cons

Probably the most uninspiring senior leadership team I have worked for. It it clear it is a every-man-for-themselves mentality. New APAC MD still the puppet for former MD who was terminated. Old crew still around until they get paid out to leave. Conflicts of interest everywhere - aka TCC. Rumours are SilverLake will slowly weed them all out. Hard to see any business growth. Hence career growth limited for all of us

Advice to Management

Take your money and move on. Let the new owners turn this company around and thrive under a dedicated and ethical management structure.

4pm Fridays and beers, healthcare paid

June 25, 2019

See answer
  • 1
  • 2

6 English questions out of 6