Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC FAQ

Great culture, work/life balance, healthcare insurance, 401K

Low salary, low bonus, not much growth depending which business area you're in

Great pay and health insurance

They dont care about you personally, only see you as a number. If you don't meet their extremely high standards you are fired with no warning. There is really no way to move up int he company unless your supervisor allows you to do it.

PTO days, option for bonuses, CEU/tuition reimbursement, variety of health insurance plans to select, option to work from home

Frequent Changes in what is expected out of the care coordinators, the system use to document our contact with members either crashes frequently or lags, staff burnt out due to high case loads and frequent changes with poor communication from senior leadership

Before rolling out any new changes, take the time to come up with a way to better explain them rather than go into panic mode and start meetings without being able to answer many valid questions posed by the team.

Great on-site benefits for employees Good 401k match Very flexible schedules Many leaders are women and people of color

Weak health insurance options, which is ironic Outdated approach to business that isolates new talent Outrageous promotion structure with little room for growth

A lot of friendly and helpful employees, decent benefits, option to buy PTO, diversity days as well as PTO, pay is good

New-Hire process not very well organized, having to wait over a year to buy PTO, having to wait until you have put " X" amount of money into your health insurance plan, before it covers costs. A lot of taxes are taken out of checks originally, and then including money being taken out for health insurance, life insurance, dental, vision etc. It comes out to quite a bit of money taken out semi-weekly checks

Maybe have a schedule for new-hire employees and have a person designated to train people the right way, instead of having other employees train new-employees. Because a lot of the time the employees that are training have not had that much experience in their current role and are not completing tasks correctly, so in turn they teach the new employees how to complete the required tasks incorrectly. And it just keeps continuing. Also communication, definitely needs to be worked on in someway with all departments. And If a process changes and employees are required to complete tasks a new way, everyone should be notified. thank you