Books International FAQ

Have questions about working at Books International? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Books International.

All answers shown come directly from Books International Reviews and are not edited or altered.

10 English questions out of 10

January 17, 2020

Does Books International offer unlimited time off?

Pros

There are some very nice people there. BI offers vacation and sick time, not just combo 'PTO'.

Cons

Employees are a company's greatest assets but BI treats employees like commodities. The owners believe that only 'key' employees (family members and top management) need to get raises every year. The rest of the staff goes years without so much as a cost of living adjustment, much less a merit increase. The salaried Print CSRs who manage the day-to-day relationships with clients that literally keep the company afloat are expected to work unpaid overtime nights and weekends with no pay increase, year after year. The company takes seasoned veterans completely for granted and hires new employees with no experience for higher rates of pay. BI routinely makes verbal promises to new hires in interviews that they break once someone comes on board (e.g. raise in 90 days, hourly to salary in 90 days, etc.). In cases of abusive managers, as long as he/she is making the deliverables, management looks the other way and HR is a joke (another family member). There are no opportunities for advancement. BI does not do performance reviews and the only feedback employees get is negative. The atmosphere is totally demoralizing and, combined with the workload they’re carrying, people can’t stand to come into work every day.

Advice to Management

Stop treating employees like commodities. Realize that the employees are the company's greatest assets and start treating them as such. If you don't, it won't matter how much money you invest in equipment and infrastructure, BI will fail.

BI offers vacation and sick time, not just combo 'PTO'.

January 17, 2020

See answer

January 17, 2020

What kind of career opportunities exist at Books International?

Pros

There are some very nice people there. BI offers vacation and sick time, not just combo 'PTO'.

Cons

Employees are a company's greatest assets but BI treats employees like commodities. The owners believe that only 'key' employees (family members and top management) need to get raises every year. The rest of the staff goes years without so much as a cost of living adjustment, much less a merit increase. The salaried Print CSRs who manage the day-to-day relationships with clients that literally keep the company afloat are expected to work unpaid overtime nights and weekends with no pay increase, year after year. The company takes seasoned veterans completely for granted and hires new employees with no experience for higher rates of pay. BI routinely makes verbal promises to new hires in interviews that they break once someone comes on board (e.g. raise in 90 days, hourly to salary in 90 days, etc.). In cases of abusive managers, as long as he/she is making the deliverables, management looks the other way and HR is a joke (another family member). There are no opportunities for advancement. BI does not do performance reviews and the only feedback employees get is negative. The atmosphere is totally demoralizing and, combined with the workload they’re carrying, people can’t stand to come into work every day.

Advice to Management

Stop treating employees like commodities. Realize that the employees are the company's greatest assets and start treating them as such. If you don't, it won't matter how much money you invest in equipment and infrastructure, BI will fail.

There are no opportunities for advancement.

January 17, 2020

See answer

January 17, 2020

How are veterans and active duty service members treated at Books International?

Pros

There are some very nice people there. BI offers vacation and sick time, not just combo 'PTO'.

Cons

Employees are a company's greatest assets but BI treats employees like commodities. The owners believe that only 'key' employees (family members and top management) need to get raises every year. The rest of the staff goes years without so much as a cost of living adjustment, much less a merit increase. The salaried Print CSRs who manage the day-to-day relationships with clients that literally keep the company afloat are expected to work unpaid overtime nights and weekends with no pay increase, year after year. The company takes seasoned veterans completely for granted and hires new employees with no experience for higher rates of pay. BI routinely makes verbal promises to new hires in interviews that they break once someone comes on board (e.g. raise in 90 days, hourly to salary in 90 days, etc.). In cases of abusive managers, as long as he/she is making the deliverables, management looks the other way and HR is a joke (another family member). There are no opportunities for advancement. BI does not do performance reviews and the only feedback employees get is negative. The atmosphere is totally demoralizing and, combined with the workload they’re carrying, people can’t stand to come into work every day.

Advice to Management

Stop treating employees like commodities. Realize that the employees are the company's greatest assets and start treating them as such. If you don't, it won't matter how much money you invest in equipment and infrastructure, BI will fail.

The company takes seasoned veterans completely for granted and hires new employees with no experience for higher rates of pay.

January 17, 2020

See answer

January 17, 2020

How are senior leaders perceived at Books International?

Pros

There are some very nice people there. BI offers vacation and sick time, not just combo 'PTO'.

Cons

Employees are a company's greatest assets but BI treats employees like commodities. The owners believe that only 'key' employees (family members and top management) need to get raises every year. The rest of the staff goes years without so much as a cost of living adjustment, much less a merit increase. The salaried Print CSRs who manage the day-to-day relationships with clients that literally keep the company afloat are expected to work unpaid overtime nights and weekends with no pay increase, year after year. The company takes seasoned veterans completely for granted and hires new employees with no experience for higher rates of pay. BI routinely makes verbal promises to new hires in interviews that they break once someone comes on board (e.g. raise in 90 days, hourly to salary in 90 days, etc.). In cases of abusive managers, as long as he/she is making the deliverables, management looks the other way and HR is a joke (another family member). There are no opportunities for advancement. BI does not do performance reviews and the only feedback employees get is negative. The atmosphere is totally demoralizing and, combined with the workload they’re carrying, people can’t stand to come into work every day.

Advice to Management

Stop treating employees like commodities. Realize that the employees are the company's greatest assets and start treating them as such. If you don't, it won't matter how much money you invest in equipment and infrastructure, BI will fail.

The owners believe that only 'key' employees (family members and top management) need to get raises every year.

January 17, 2020

See answer

January 17, 2020

How is management perceived at Books International?

Pros

There are some very nice people there. BI offers vacation and sick time, not just combo 'PTO'.

Cons

Employees are a company's greatest assets but BI treats employees like commodities. The owners believe that only 'key' employees (family members and top management) need to get raises every year. The rest of the staff goes years without so much as a cost of living adjustment, much less a merit increase. The salaried Print CSRs who manage the day-to-day relationships with clients that literally keep the company afloat are expected to work unpaid overtime nights and weekends with no pay increase, year after year. The company takes seasoned veterans completely for granted and hires new employees with no experience for higher rates of pay. BI routinely makes verbal promises to new hires in interviews that they break once someone comes on board (e.g. raise in 90 days, hourly to salary in 90 days, etc.). In cases of abusive managers, as long as he/she is making the deliverables, management looks the other way and HR is a joke (another family member). There are no opportunities for advancement. BI does not do performance reviews and the only feedback employees get is negative. The atmosphere is totally demoralizing and, combined with the workload they’re carrying, people can’t stand to come into work every day.

Advice to Management

Stop treating employees like commodities. Realize that the employees are the company's greatest assets and start treating them as such. If you don't, it won't matter how much money you invest in equipment and infrastructure, BI will fail.

In cases of abusive managers, as long as he/she is making the deliverables, management looks the other way and HR is a joke (another family member).

January 17, 2020

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10 English questions out of 10

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