Burberry FAQ

Have questions about working at Burberry? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Burberry.

All answers shown come directly from Burberry Reviews and are not edited or altered.

59 English questions out of 59

July 1, 2019

What is paid time off like at Burberry?

Pros

The company benefits such as PTO, Vacation Time, Holiday Pay, sick time, and 401k

Cons

Managers are the worse. They all lack on communication. Most of them are in the office and RARELY on floor to help the sales associates.

The company benefits such as PTO, Vacation Time, Holiday Pay, sick time, and 401k

July 1, 2019

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May 21, 2021

Does Burberry offer massages?

Pros

Friendly co-workers, multilingual environment, free fruit, employee discounts, sample sales, yearly bonus, city center new office

Cons

I have been here since the office opened. The customer service was moved from London to Leeds and it wasn’t sale-orientated and this was made clear thoroughly the hiring process. No commission, no sales target. Only vouchers based on personal sales, understandable SLAs to respect for quality and response time. This was completely overhauled as the London management left after a few months. The new senior management decided to heavily push on sale with personal targets while putting in place a heavy quality systems that managers would never be able to respect themselves if they were on the phone; still no commission or incentives apart from gift vouchers (CS annual revenue targets shot from 10m to 30m, for a bit of context). Bear in mind you would earn more or less 20k a year, so must be amazing to be able to purchase a couple of cashmere scarves with vouchers instead of getting paid fairly. Burberry now pays for the living wage (which is great, right) and English speakers’ salary is around 19k. Language speakers be aware: you will be hired to speak English and a second language for the same money. Yes, this is correct. Native foreign speakers are expected to speak 2 languages while being paid as much as those who can only speak 1 language (unless you consider fair £500 difference, a year). Good luck asking for a raise and no wonder the turn-around is extreme. New positions may arise but they are created to suit specific people, as they already know who they want to give promotions to.

Advice to Management

Ask yourselves if you would be a consultant for the money you pay and the performance you ask for. Then act accordingly. Things will only get better.

workers, multilingual environment, free fruit, employee discounts, sample sales, yearly bonus, city center new office

May 21, 2021

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October 27, 2020

Does Burberry offer relocation assistance?

Pros

Good benefits package (bonus, healthcare vouchers, discount, 25 annual leave per year, share saves etc), good company's values

Cons

Low salary, low career progression, bad mid management

Advice to Management

Hire competent people who will listen to their employees/team and consider what they are saying going forward.

Good benefits package (bonus, healthcare vouchers, discount, 25 annual leave per year, share saves etc), good company's values

October 27, 2020

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August 28, 2020

Does Burberry offer dental insurance?

Pros

Medical and dental benefits, compensation wasn't terrible

Cons

Discrimination against physical appearance, racism is acceptable and displayed by management, human resources unhelpful to resolve poor management, excuse-driven gossip, poor accountability, aggressive micromanagement, doesn't acknowledge work/life balance. Slow to move up and pretends to exercise diversity to appear cultura. HIGH TURNOVER

Advice to Management

clean house within management starting with the Regional manager of southern CA

Medical and dental benefits, compensation wasn't terrible

August 28, 2020

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November 12, 2019

Does Burberry offer family leave?

Pros

Good benefits, good culture, good wage.

Cons

Lack of diversity in BAME people at senior levels and lack of women at senior level.

Good benefits, good culture, good wage.

November 12, 2019

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59 English questions out of 59

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