Change Healthcare FAQ

Pros

Flexibility with schedule, lots of opportunity for growth, good benefits, competitive pay and a great time off policy for exempt employees.

Cons

IT issues galore! Very overwhelming and fast paced work environment. Not for the faint of heart! The job is hard and ever changing, but it's rewarding for the right type of person.

Advice to Management

Communicate better (senior leadership).

Pros

Good compensation, strong benefits package, great company culture, leadership is improving

Cons

Lots of work to be done can become overwhelming quickly. Opportunities for internal employees to move into different roles seems to be very limited with a preference for external candidates in most instances.

Advice to Management

Prioritize talent retention and hiring/promoting from within. Hire from within wherever and whenever possible, taking into consideration the value of an existing employee's KNOWN experience and knowledge versus what you THINK that an external candidate brings.

Pros

-Flexible work hours and Work From Home opportunities for full-time employees -All employers treated equally regardless of their standing -Interns are assigned a mentor that works with them throughout their term -Access to a fitness facility and free breakfast on Fridays

Cons

-Had a few instances with no work assigned

Pros

My department promotes a good work/life balance. The supervisors and managers are supportive and caring, and leadership is working hard to promote a positive culture. IT support seems to be improving. The in-house coding education team is amazing. Coders are given all the tools they need to do their jobs well. The new employee recognition program is pretty great! I have heard about layoffs in the past, but have not experienced any in my department. We lose clients sometimes, but the general trend is more and more clients and hiring more coders. I would highly recommend employment with Change Healthcare as a medical coder. You'll grow as a coder and learn from the best. My suggestions for getting the most out of your "worker bee" job: engage in the programs offered, get involved with the Change Healthcare community, participate in the communication forums, employee groups, and surveys, look outside the box to find ways to contribute to your team's success, and give honest feedback to leadership.

Cons

I've only worked with one group of people at Change, so I can't speak to the issues being raised by some of the people leaders and team members on glassdoor. The major health insurance benefits being offered are not appealing, though the dental and vision are good. There haven't been any performance reviews or opportunities to earn a raise or promotion since I started the job.

Advice to Management

Keep on working to improve the culture at CHC! Try to get better health benefits for the employees and make sure they all receive annual performance reviews so they can have the opportunity to get the raises and promotions they deserve.

Pros

Decent pay, great benefits, family like environment

Cons

Great opportunities for growth and development