Clearent FAQ

Have questions about working at Clearent? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Clearent.

All answers shown come directly from Clearent Reviews and are not edited or altered.

22 English questions out of 22

June 27, 2019

What are perks and other benefits like at Clearent?

Pros

Since Clearent purchased the company that I was working for in 2017, my salary and advancement has increased exponentially. I have been given the opportunity to grow with the company and learn more about payment and software integration. You have no salary cap and the Benefits are outstanding compared to other companies in the West Palm Beach area.

Cons

The current location is very convenient to my home, however, the building is run down and neighborhood can be questionable. We will be relocating to a much better facility later in the year, although my commute will be much longer.

You have no salary cap and the Benefits are outstanding compared to other companies in the West Palm Beach area.

June 27, 2019

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April 13, 2021

Does Clearent offer unlimited time off?

Pros

Health, Vision, Dental, Unlimited PTO,

Cons

Entire executive team especially the narcissistic CRO, leads, support, product knowledge, product offerings.

Advice to Management

There would be too much to list, get better leads for the entire sales team instead of having 80% of the sales team calling crap. I would also recommend listening to your sales team. No seriously.

Health, Vision, Dental, Unlimited PTO,

April 13, 2021

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March 18, 2020

What is paid time off like at Clearent?

Pros

Newer office finally after working in a janky building for 15 years . You get chik fil a or Panera on Mondays . All makeup for what’s really goin on .

Cons

Worked here a year plus , most the branch are recovery/current addicts . Revolving door , not one same person since I started . Lots of gossip on executive/management side , if your not in a specific circle or cool with one of the company pets your bound to get backstabbed . Everything’s a facade here , company will throw “incentives” and commission “contests” in promise of prizes but realistically you will not be gettin any of that . They funnel the best leads to pretty much any one kissing up to one of the circles I spoke of or any woman with a pretty face and a little persuasion . Skill is not rewarded here , very sparingly I’d say . Watched many skilled reps be overlooked for half-brained rejects who can’t retain any of the knowledge . Imagine sitting next to a person making 3x as you who is still reading the software script a month later when you could have absorbed this knowledge and been organically pitching in a week ? These same people will show up to work 2,3 times a week , way out of PTO no disciplinary action because they’re “top sellers”. Meanwhile you and your less fortunate subordinates will get spoken too if you miss to many days in a month let alone a week . These are the people you will watch buy bmw’s and and get flatscreens and win all of these company contests/bonuses . Every . Single . Time . Commission For measure you ask ? You will average about 2-400$ a monthly commish while they collect upwards of 1k-1500 . Did I mention the work they get is easier as well ? The accounts they get are already using our software, essentially our clients already (laydowns) but they’re running it as standard commish along with others who work cold calls or no affiliation software which is still a hard organic sell . These Cold call campaigns are lists scrubbed clean from 2000 but they’ll tell you they’re fresh . That everyone should be able to hit quota, “don’t leave money on the table”. Fortunately, I managed to be in that hard sell software category so I wasn’t at the bottom of the bottom , I was skilled and proved myself my first two months and found a good middle ground . That being said I wasn’t micro managed much , no one is unless you’re still new which is a given . Probably the only upside , essentially got to a point where a lot of us just came for the 450 a week . Smoked bud all day , made fake calls , (I’d push one or two appts through every other day to keep the dogs off me) but for most part . A joke , if you just want to catch up in life or feel like you can get into a circle and join the money club over there I’d say you found your match . If you’re a professional, expect acknowledgment and progress for your work ethic rather than kiss butt to pay your bills then keep looking . Save yourself the discouragement .

Advice to Management

If her voice is cracking on the phone and sounds retarded , probably not a good salesmen . Listen when reps complain instead of putting them off /lying to them . Enough content where everyone should eat , not two or three pebble brained little girls or the beggars to shut them up. Creating an inequality in the office and favoritism, exemplifying some while enforcing others will only continue the revolving door that you call a branch .

These same people will show up to work 2,3 times a week , way out of PTO no disciplinary action because they’re “top sellers”.

March 18, 2020

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April 13, 2021

Does Clearent offer dental insurance?

Pros

Health, Vision, Dental, Unlimited PTO,

Cons

Entire executive team especially the narcissistic CRO, leads, support, product knowledge, product offerings.

Advice to Management

There would be too much to list, get better leads for the entire sales team instead of having 80% of the sales team calling crap. I would also recommend listening to your sales team. No seriously.

Health, Vision, Dental, Unlimited PTO,

April 13, 2021

See answer

October 25, 2019

Does Clearent offer malpractice insurance?

Pros

- Very nice and friendly co-workers - Honest company that looks out for the merchants - Best in the business with honesty and transparency - Great work enviorment - Very good insurance - Small company feel - Lots of freedom. Work when you want

Cons

- Very Very difficult to be successful in this industry but if you overcome that you still won't see most of your earnings for 6 months. - Company pays you 100% commission so you're at serious risk but covers themselves to the point where they have very little risk themselves - Cant see how anyone can survive if this is their only job. - If you quit you lose the money owed to you!

Advice to Management

More clarity on commission payouts

Very good insurance

October 25, 2019

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22 English questions out of 22

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