KEY NOT FOUND: coverImgAlt
Logo
See All Photos

CoverMyMeds

Part of McKesson
Engaged Employer

CoverMyMeds

Add a Review

CoverMyMeds FAQ

Have questions about working at CoverMyMeds? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at CoverMyMeds.

All answers shown come directly from CoverMyMeds Reviews and are not edited or altered.

54 English questions out of 54

March 18, 2021

What is paid time off like at CoverMyMeds?

Pros

Very good benefits, flexible PTO, values work life balance

Cons

High expectations of productivity, growth struggles, constant re-organization and strategy shifts.

Advice to Management

So having read some of the positive and negative reviews I'd like to state a few things: CoverMyMeds has great benefits, we had free lunches when we worked on site, they've been very flexible through all of covid with people as needs have varied. I do think the people in upper management are overall good people, but they do these things because it makes business sense to do them. It allows them to attract and retain talent. People eating lunch on site means that they grow closer with their team, lunch often turns into an informal meeting, a brainstorming session or team bonding all of which are good for the company. There are opportunities to get promoted internally, but all of those positions are highly competitive. But you could get an internal promotion to a role you'd never get hired at elsewhere because CMM will take the chance on you and train you if you've been effective elsewhere in the company. That being said a lot of other people in the company are also trying to get that role, and they probably won't pay you as much as if an external hire was brought in for the same position. But that external hire would have a lot more experience than you. A lot of people talk about the call center thing. I never worked directly in that part of the company. But from what i've seen, heard, discussed, if you are in those sections of the company it's far better than any other call center job you could ever have. I was miserable at my previous job, my worst day at CoverMyMeds was better than my best day there.

Very good benefits, flexible PTO, values work life balance

March 18, 2021

See 56 more answers

April 30, 2021

Does CoverMyMeds offer massages?

Pros

New campus on the horizon that will truly be the main antidote to the many challenges the company and culture has faced over the past year. When in the office, the perks put the company culture at a level unlike any other -- free lunch EVERY day, a gaming room, a campus on the riverfront, snacks, beer and wine on tap, many different types of office space, the list goes on. Growth is often a positive change that results in new opportunities for employees. My time in the office has been some of the best months of my professional career thus far and I've met so many incredible people.

Cons

We grow and we grow often. Employees are expected to be extremely adaptable which is uniquely challenging fourteen months into a pandemic. Depending on the team you're on, workload may ebb and flow on a seasonal basis, which can make for a great work/life balance when the workload is lighter, but all too often results in burnout for the better part of the year. Resiliency training has recently been implemented which is a short-term fix (albeit with great intentions) that unfortunately puts a bandaid on a bullet hole that has been brought upon the company with the challenges of COVID. The company advertises itself as the best place to (work and) grow but mobility has become increasingly difficult as the company has grown.

Advice to Management

Please consider further flexibility in WFH and remote work policies.

free lunch EVERY day, a gaming room, a campus on the riverfront, snacks, beer and wine on tap, many different types of office space, the list goes on.

April 30, 2021

See 4 more answers

September 14, 2020

Does CoverMyMeds offer relocation assistance?

Pros

-The people are amazing and the best people I've ever worked with in my whole career. - Your leader invests in and and helps with your growth and development plan to help better your career. - Countless opportunities for growth! - Great benefit package - Great work/life balance

Cons

Actual pay could be a bit higher compared to industry averages.

Great benefit package

September 14, 2020

See 4 more answers

March 8, 2022

Does CoverMyMeds offer dental insurance?

Pros

work remotely, nice campus, great medical and benefits, great bonus percentage, fair salaries

Cons

a bit unorganized, thats all really

work remotely, nice campus, great medical and benefits, great bonus percentage, fair salaries

March 8, 2022

See answer

February 26, 2021

Does CoverMyMeds offer family leave?

Pros

First thing first, this is still a great company to work for when compared to other companies. Benefits are good (free lunch when in office, no insurance premium, and 12 week paid maternity leave, 4 weeks for dads). Workday is flexible and is a true 8 hour day. You can log in, work, and log out. They also hire pretty great people and I’ve met some of my closest friends while being employed at the company. Company has also provided a $250 work from home budget that we could use to expense items that “improved” our work from home experience (did not include lunch).

Cons

While it is still a good company, no company is perfect. After working for the company for over 3 years, I’ve been able to witness many things that have transpired. As an AC in patient services, the workload has dramatically increased with the growth of the company which at times is exhausting. The flexible PTO is only flexible to a point. You get 15 days and anything after will need to be approved by a manager. Since working from home due to the pandemic, we no longer receive the perk of daily lunch. Mckesson is our parent company and it is clear that since the acquisition, they have made an effort to streamline positions within CoverMyMeds and consolidate where possible. I believe that this has directly affected our workload as the company is not backfilling. The company is rather pulling employees from RxC (also owned by McKesson) who assist in a limited function within our queue. I am exhausted by the workload that I have now compared to even a year ago and definitely compared to when I first started. Its is also very hard to get a position outside of support (patient services, network services). There have been few positions that have opened while everyone has been working from home and when positions do open, there is typically only 1 position available making it extremely competitive. Once you get hired as an AC, you either have to move into a case manager position (also over worked and less flexible) or move into a leadership position. If neither of those areas fit you then you’ll have a hard time attaining a position that fits you within the company.

Advice to Management

My overall feeling is that the company has declined since being acquired by McKesson. We had a great ride in the beginning but now it’s becoming a regular company. The workload is becoming too much, please start backfilling and hiring more AC’s rather than replacing people with RxC. The work that RxC does is not the same quality as what we do as AC’s. Yes workflow is the same but their quality lacks. Please consider increasing compensation as we no longer receive lunch. You are loosing your competitive advantage of having great people. People can only do this for so long before needing to move on. Also, please provide paths for employment to other areas of the company outside of support. Stretch projects are great but typically do not lead to a job offer in that business unit. It would be nice if stretch projects actually lead to being able to work in the business unit that the stretch was done in.

Benefits are good (free lunch when in office, no insurance premium, and 12 week paid maternity leave, 4 weeks for dads).

February 26, 2021

See 9 more answers
  • 1
  • 2
  • 3
  • 4
  • 5

54 English questions out of 54

Popular Careers with CoverMyMeds Job Seekers

JobsSalariesInterviews

CoverMyMeds Careers

Cover image for CoverMyMeds

We help people get the medicine they need to live healthier lives. CoverMyMeds helps solve medication access challenges for patients at...More

  • Growth Mindset
  • Employee Groups
  • Benefits
  • Grow With Us
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Jobs You May Like

CoverMyMeds
Data Analyst- Customer Analytics
CoverMyMeds - Columbus, OH
$65K - $90K
CoverMyMeds
Business Intelligence Analyst
CoverMyMeds - Arizona
CoverMyMeds
Data Scientist
CoverMyMeds - Ohio

Company Updates

Logo

CoverMyMeds

14 days ago

Community
CoverMyCommunity has been a pillar event in our annual plans since 2018, and this year’s month-long initiative was our biggest yet. In total, 220 employees participated, forming a total of 43 teams — a new company record. Together, they spent 1,508.25 hours volunteering to help make an impact with 100-plus organizations during August.
Shared image - Employees Volunteered Over 1,500 Hours During CoverMyCommunity 2022
Employees Volunteered Over 1,500 Hours During CoverMyCommunity 2022
experience.covermymeds.com