Credit Karma FAQ

Have questions about working at Credit Karma? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Credit Karma.

All answers shown come directly from Credit Karma Reviews and are not edited or altered.

37 English questions out of 37

November 6, 2021

What are perks and other benefits like at Credit Karma?

Pros

Kind founders and many great people Very stable business that keeps getting better Great comp and outstanding benefits, very employee friendly

Cons

No incentive to perform well, like recourse for poor performance Grotesquely political and hierarchy/level obsessed Decentralized product org creates misaligned incentives and turf wars across the business. Operates as a series of competitor companies more than a single company Lack of innovation. The newest vertical is slow and clunky and has a ton of poor execution instead of a desire for actual innovative problem solving. Believes funnel optimization is vision. Illogical decisions around hiring mandates in Charlotte, not willing to go remote. HR function is bananas. Run like the mafia. Paranoid, threatening, openly derisive of employees. Unbelievably defensive leadership.

Great comp and outstanding benefits, very employee friendly

November 6, 2021

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January 31, 2021

What is health insurance like at Credit Karma?

Pros

Excellent healthcare benefits and parental leave policy.

Cons

Sometimes there are long work hours.

Excellent healthcare benefits and parental leave policy.

January 31, 2021

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September 21, 2021

Does Credit Karma offer tuition reimbursement?

Pros

- Great pay, benefits, equity, etc. - Some really smart people on the team. - Huge budgets, tons of experience in a short amount of time.

Cons

- Things have gone downhill dramatically since Intuit bought the company. More spending/responsibility than ever, hiring at an extremely slow pace for many teams, EVERYONE is burnt out. Stress pours down from the top, it's really not sustainable. - Politics, politics, politics. Both in the professional sense and the societal. If you don't drink the Kool-Aid, suck up to the right people or vote for certain politicians (many public comments at the detriment of Republicans/Conservatives - seriously), good luck. You will forever feel alienated from public Slack channels, peer recognition, company-wide updates, and the truly awful Chief People Officer. - The app is really hard to be motivated to work with; quite frankly, it's mostly taking advantage of poor people for profit. When has taking on more debt or another credit card ever actually helped anyone? - The company mission of "helpfulness" is much more a concept than a reality. Many people make you feel bad for asking for help, and most of the time it seemed like everyone just wanted to prove how smart they were. - Vaccine mandate coming in quick. They've already said that they won't hire people who aren't vaccinated, won't make exceptions for anyone to work-from-home. - No work from home opportunities post-covid. We all bent over backwards to shift our lives and keep the company running (now at a higher level than ever), and there isn't even consideration of allowing people to continue working from home. Honestly, my life has been significantly better since leaving Credit Karma.

Advice to Management

Look at your teams, look at what you are asking from people, and look at the gaps that exist. Such better work can come from these teams if they are properly staffed, trained, equipped and supported. For a company that preaches equality so much, it's alarming how alienated I (and many others) felt for having slightly differing beliefs.

Great pay, benefits, equity, etc.

September 21, 2021

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September 17, 2019

Does Credit Karma offer unlimited time off?

Pros

Nice location in the city Amazing coffee bar Solid compensation Great leadership

Cons

Business is 1 dimensional Lots of value on face time and no wfh flexibility Chaotic

Advice to Management

It’s 2019. Face to face is great but employees want flexibility- with the move to Oakland if wfh is not made an option, people will leave in droves

Lots of value on face time and no wfh flexibility

September 17, 2019

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May 22, 2021

What is the retirement plan like at Credit Karma?

Pros

-great office culture -awesome coworkers -401k, benefits -compensation -

Cons

-unable to wfh after pandemic -lack of internal mobility -CPO is offensive -lack of diversity within leadership -nepotism

401k, benefits

May 22, 2021

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37 English questions out of 37

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