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DFW International Airport

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DFW International Airport

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DFW International Airport FAQ

Have questions about working at DFW International Airport? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at DFW International Airport.

All answers shown come directly from DFW International Airport Reviews and are not edited or altered.

43 English questions out of 43

July 18, 2022

What is paid time off like at DFW International Airport?

Pros

The benefits, from insurance to time off, are some of the best I've ever experienced.

Cons

Extremely political environment, i.e., it's not what you know, it's who you know. Very difficult to get promoted otherwise. Management is terrible at communication and very secretive. Policies are not enforced the same way across departments/divisions.

The benefits, from insurance to time off, are some of the best I've ever experienced.

July 18, 2022

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June 9, 2022

Does DFW International Airport offer massages?

Pros

Free parking. Most buildings have good working AC. Free coffee. One bathroom per gender, but the soap is free.

Cons

Pay is extremely low compared to other companies. Work schedules are rigid and outdated. Accrual rates for time off are ok, but workload is too heavy to actually use it. Office culture is stale, prevalent ageism and nepotism. You're expected to smile and laugh with executives to stroke their egos. Little opportunity for climbing the corporate ladder. New executive positions are created out of thin air. Annual pay increases are limited to 3% which means your pay rate is worth less each year if inflation is over 3% (which it always is). If you are lucky enough to get promoted, your new pay is capped to 10% of what your starting salary was, regardless of position. Most "employees" are contractors that work for other firms and not actually employees of the airport. The contract employee also gets paid 40%-50% more than the airport employee and they expect us to work together as "family". Went to HR once expecting confidentiality and that was clearly a mistake. They immediately went to my supervisor too which damaged my relationship with them.

Advice to Management

Offer better salaries and flexible work schedules with remote options. Quit bringing in outside contractors and focus on the talent that hasn't left yet for better opportunities.

Free coffee.

June 9, 2022

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October 27, 2020

Does DFW International Airport have a pension plan?

Pros

Benefits not bad Free parking at terminals New public safety headquarters Decent equipment at no cost to officer

Cons

The politics within the Department of Public Safety in general, and the Police Department specifically, are HORRIBLE! Management plays favorites and doesn't try to hide it. Promotions are not merit-based, but follow an interview schedule designed to promote whoever management already has in mind. Officers not liked by senior staff are unofficially blacklisted and are constantly harassed until they retire, quit, or are fired through creative and legally dubious means. Diversity is a joke, unless you are a white male. There has never been a female Police Chief or a Police Chief of color. In the history of the department, there has only been one female assistant chief, who had to file suit in order to promote. Currently, there is one black male assistant chief, though it appears he was selected purely for his skin color and nothing else. DFW Police so White! Pay will always be "middle of the market," based on annual salary surveys. There is plenty of overtime to work, but that only contributes to officer burnout and apathy. HR is NOT there for the employee. Don't bother making a complaint or raising concerns about toxic work environments, since HR's only concern is protecting senior staff. You will not get anywhere. The lack of leadership over the years has created a department full of apathetic, complacent officers. There are a handful of officers who actually care, but most are there to collect a check and wait 25 years for a mediocre pension.

Advice to Management

Clean house! Bring in outside supervisors who have not been inbred to the "DFW Way." Fresh blood and fresh ideas would do wonders for a department that could be a great place to work. HR needs to be cleaned out and staffed by professionals who actually care about employees and want to root out workplace bullying and mistreatment.

There are a handful of officers who actually care, but most are there to collect a check and wait 25 years for a mediocre pension.

October 27, 2020

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June 3, 2022

Does DFW International Airport offer life insurance?

Pros

Great company, very proactive, fun atmosphere, great benefits, and employee work life. Fitness Center and Employee Resource Groups. The work is dynamic and fast-paced. Work hard and learn a lot. Work hard, play hard. Great place to work.

Cons

Going through transition after big retirement group left. Many opportunities for advancement. Although very political.

Advice to Management

Still a lot of favoritism in Departments.

Great company, very proactive, fun atmosphere, great benefits, and employee work life.

June 3, 2022

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May 7, 2021

Does DFW International Airport offer a wellness program?

Pros

Good employee benefits and programs

Cons

culture is not for everyone

Good employee benefits and programs

May 7, 2021

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43 English questions out of 43

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