DFW International Airport FAQ

Have questions about working at DFW International Airport? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at DFW International Airport.

All answers shown come directly from DFW International Airport Reviews and are not edited or altered.

41 English questions out of 41

May 19, 2019

Does DFW International Airport offer relocation assistance?

Pros

Excellent benefits package. Really nice employee wellness center.

Cons

Ridiculously bad management. Treated like a slave in the 1800s. Low yearly raise. Many depressed and/or angry fellow workers. Expected to go above and beyond for low yearly compensation. Retirement is package is not as good as many similar organizations. Highly difficult to promote. Severe inequality between management and lower level employees. Since leaving I have never had such a weight lifted off me. It was eye opening after leaving what an abusive workplace this truly was. My heart goes out to many great people still working there and the many reviews accurately drpict working for DFW. Sometimes you don't realize how bad something is until leaving it behind, now I get treated excellent, have equal benefits, better pay, bigger raises, and a better retirement.

Advice to Management

Listen to your employees, be a mentor, not a narcissist.

Excellent benefits package.

May 19, 2019

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February 7, 2020

Does DFW International Airport offer dental insurance?

Pros

I have really enjoyed my time at DFW Airport since I joined a few years ago. There is a good work and life balance, and it seems like a very stable work environment. I worked in a large Hospital system before joining the Airport, and we have better medical coverage and at much lower cost here. The benefits are amazing. Top priorities for management are health and wellness, as well as diversity and inclusion. The Airport offers incentives to employees to improve health and wellness outcomes. The workforce is very diverse. I personally feel included and respected here, and like a valued member of this organization.

Cons

Being a public entity, there is a lot red tape. One must learn to navigate through a well-defined hierarchy of approvals. Some departments still operate in silos. Management is aware of these challenges and I believe they are taking the steps to improve in these areas.

Advice to Management

Continue the great work!

I worked in a large Hospital system before joining the Airport, and we have better medical coverage and at much lower cost here.

February 7, 2020

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October 27, 2020

Does DFW International Airport have a pension plan?

Pros

Benefits not bad Free parking at terminals New public safety headquarters Decent equipment at no cost to officer

Cons

The politics within the Department of Public Safety in general, and the Police Department specifically, are HORRIBLE! Management plays favorites and doesn't try to hide it. Promotions are not merit-based, but follow an interview schedule designed to promote whoever management already has in mind. Officers not liked by senior staff are unofficially blacklisted and are constantly harassed until they retire, quit, or are fired through creative and legally dubious means. Diversity is a joke, unless you are a white male. There has never been a female Police Chief or a Police Chief of color. In the history of the department, there has only been one female assistant chief, who had to file suit in order to promote. Currently, there is one black male assistant chief, though it appears he was selected purely for his skin color and nothing else. DFW Police so White! Pay will always be "middle of the market," based on annual salary surveys. There is plenty of overtime to work, but that only contributes to officer burnout and apathy. HR is NOT there for the employee. Don't bother making a complaint or raising concerns about toxic work environments, since HR's only concern is protecting senior staff. You will not get anywhere. The lack of leadership over the years has created a department full of apathetic, complacent officers. There are a handful of officers who actually care, but most are there to collect a check and wait 25 years for a mediocre pension.

Advice to Management

Clean house! Bring in outside supervisors who have not been inbred to the "DFW Way." Fresh blood and fresh ideas would do wonders for a department that could be a great place to work. HR needs to be cleaned out and staffed by professionals who actually care about employees and want to root out workplace bullying and mistreatment.

There are a handful of officers who actually care, but most are there to collect a check and wait 25 years for a mediocre pension.

October 27, 2020

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May 21, 2020

Does DFW International Airport offer life insurance?

Pros

The pay is great, insurance is great, co workers make the day go by and a joy to work with.

Cons

Management is terrible! Supervisors are a joke with an exception of a few. Thanos is a complete idiot. As a retired guy, I don’t understand how this place runs. And with a return on investment of 2-3 % per year, why? You can return 5-10%+ elsewhere.

Advice to Management

Go learn, and maybe focus a career based on business/management before applying for what you are not qualified for.

The pay is great, insurance is great, co workers make the day go by and a joy to work with.

May 21, 2020

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May 7, 2021

Does DFW International Airport offer a wellness program?

Pros

Good employee benefits and programs

Cons

culture is not for everyone

Good employee benefits and programs

May 7, 2021

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41 English questions out of 41

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