Delek US FAQ

Have questions about working at Delek US? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Delek US.

All answers shown come directly from Delek US Reviews and are not edited or altered.

38 English questions out of 38

June 11, 2021

What are perks and other benefits like at Delek US?

Pros

Great benefits and pay incentives

Cons

Management doesn't really seem to care to retain talent. More of a live to work mentality than vice versa.

Advice to Management

Invest in employees and incentivize more to reduce employee turnover

Great benefits and pay incentives

June 11, 2021

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May 3, 2020

What is health insurance like at Delek US?

Pros

Everyday is different so it’s difficult to get bored. Insurance is good, paid vacation after one year, sick time, overtime frequently available, fuel discount.

Cons

No lunch break, no scheduled breaks what so ever. You are required to work alone on slow days which isn’t too bad but can be stressful if there is a sudden change in number of customers. Learn to pee fast and be prepared to share a single bathroom with the public.

Advice to Management

Some better incentives would be nice, not all of us want more junk to take home instead of additional pay as a prize for winning contests aka meeting sales quotas. Also we don’t much care for the wellness coaches’ advice when we are not the ones with a desk job that have time to care. We stand, walk, lift, carry and must put a smile on our faces for customers no matter what and we like to feel like that actually matters.

Insurance is good, paid vacation after one year, sick time, overtime frequently available, fuel discount.

May 3, 2020

See answer

July 30, 2019

Does Delek US offer unlimited time off?

Pros

Pay is good compared to non-energy sector jobs and is very good for the area (South Arkansas). Average 401k match. Stocks and bonuses are good sometimes but are awarded rather unpredictably. Career experience is like dog years due to all the issues at this facility. 1 year working here is similar to 7 years working for another facility. Lots to learn but it comes at a cost.

Cons

The facility is shockingly unsafe. The management preaches safety, but it’s all about the bottom dollar and money always takes priority over safety in the end. If you value your body and your life, don’t work here. Plenty of people have been injured and it’s only a matter of time until something worse happens. Pay is well below average compared to other refinery jobs. Forget about work life balance as it doesn’t exist for Salaried Employees and your pay certainly doesn’t reflect the extra hours and no compensation time is ever awarded. 60+ hour work weeks are the norm and not the exception with plenty of unexpected night work/shifts thrown in. Managers have been called to come back to work from vacation with their families. Corporate ran off all the long time staff and replaced them with cookie-cutter managers that do exactly what they say and when that doesn’t work, their subordinates take the fall. Employee turnover is extraordinarily high at the El Dorado Refinery which has resulted in a lack of leadership and mentors on the salaried staff and has fostered a blind leading the blind environment. No one (including managers) stays long enough to get good at their job which has the El Dorado plant stuck in a vicious cycle of always training new employees just for them to leave for greener pastures. But why would anybody stay when the conditions are so bad? This has become nothing more than a career experience booster for almost everyone who currently works there. The town is not the best place to live or raise a family either. Please don’t leave a good job or uproot your entire family to move to El Dorado, Ar and work for this company.

Advice to Management

Delek US has to change its attitude towards its refineries before the El Dorado Plant can truly get better. Prioritize safety and work environment over profit. Hire managers that can think on their own and not just serve as corporate puppets. Be loyal to employees so they will start being loyal to you. That’s the only way the El Dorado Refinery will ever become a stable, safe, and desirable place to be employed. The town isn’t drawing anybody there, so make yourselves more desirable in other ways. Pay employees equal to what they can make on the Gulf Coast. Give them more vacation days and actually let them take the days off. Hire more staff so the work load is more spread out.

Forget about work life balance as it doesn’t exist for Salaried Employees and your pay certainly doesn’t reflect the extra hours and no compensation time is ever awarded.

July 30, 2019

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September 9, 2019

What is the retirement plan like at Delek US?

Pros

Good 401k match and stock options.

Cons

The retail division is led by a complete know-it-all narcissist. He expects you to produce exceptional results but he won’t even give you the tools and resources you need to do your job. They also preach about their wonderful culture, but it’s all talk. He will make ridiculous time demands for projects with little to no forethought about how much additional time it will take you to complete the project beyond normal business hours.

Good 401k match and stock options.

September 9, 2019

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May 3, 2020

What is paid time off like at Delek US?

Pros

Everyday is different so it’s difficult to get bored. Insurance is good, paid vacation after one year, sick time, overtime frequently available, fuel discount.

Cons

No lunch break, no scheduled breaks what so ever. You are required to work alone on slow days which isn’t too bad but can be stressful if there is a sudden change in number of customers. Learn to pee fast and be prepared to share a single bathroom with the public.

Advice to Management

Some better incentives would be nice, not all of us want more junk to take home instead of additional pay as a prize for winning contests aka meeting sales quotas. Also we don’t much care for the wellness coaches’ advice when we are not the ones with a desk job that have time to care. We stand, walk, lift, carry and must put a smile on our faces for customers no matter what and we like to feel like that actually matters.

Insurance is good, paid vacation after one year, sick time, overtime frequently available, fuel discount.

May 3, 2020

See 4 more answers
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38 English questions out of 38

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