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Electronic Merchant Systems

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Electronic Merchant Systems

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Electronic Merchant Systems FAQ

Have questions about working at Electronic Merchant Systems? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Electronic Merchant Systems.

All answers shown come directly from Electronic Merchant Systems Reviews and are not edited or altered.

30 English questions out of 30

January 25, 2021

What are perks and other benefits like at Electronic Merchant Systems?

Pros

EMS does promote within so if you put in the extra work you can progress to elevated positions in the company. EMS values their employees and has relatively low turnover, we are like family and if you work hard and are responsible and do your job you can have a long career at EMS. Good Benefits Prizes and perks-Browns, Cavs, Indians tickets and other bonus's. Location-well when not in a pandemic, headquartered in tower city right in the heart of downtown Cleveland.

Cons

I don't really have any that standout.

Advice to Management

Continue to strive and grow and be even better!

Good Benefits

January 25, 2021

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January 22, 2021

What is health insurance like at Electronic Merchant Systems?

Pros

Overall, I feel EMS does a fantastic job of taking care of their employees, and has done an exceptional job in handling the COVID-19 pandemic. Every few weeks, in-office employees are tested to ensure the safety of everyone in-office; this offer was also extended to out of office employees. The health benefits, along with 401k program (and matching contributions by EMS) I feel are also really good for employees, and allows us to get the medical care we need, along with planning for our futures. From a career development standpoint, EMS allows employees to grow and advance in different positions throughout the company, and management does allow courses to be taken by employees to better-advance their skillset. Personally, I feel as if I have been given a significant amount of opportunities to grow as an employee within the roles I have worked in at the company that I did not experience at previous companies. During non-COVID years, EMS also offers employees opportunities to win tickets to local sporting events, hosts in-office lunches, and offers volunteer opportunities with the Browns, Food Bank, and Coach Sam's Scholars.

Cons

I do wish there was a better onboarding process during the initial hiring of employees; I felt this was lacking when I was first hired.

The health benefits, along with 401k program (and matching contributions by EMS) I feel are also really good for employees, and allows us to get the medical care we need, along with planning for our futures.

January 22, 2021

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January 22, 2021

Does Electronic Merchant Systems offer an employee assistance or workplace counselling program?

Pros

Overall, I feel EMS does a fantastic job of taking care of their employees, and has done an exceptional job in handling the COVID-19 pandemic. Every few weeks, in-office employees are tested to ensure the safety of everyone in-office; this offer was also extended to out of office employees. The health benefits, along with 401k program (and matching contributions by EMS) I feel are also really good for employees, and allows us to get the medical care we need, along with planning for our futures. From a career development standpoint, EMS allows employees to grow and advance in different positions throughout the company, and management does allow courses to be taken by employees to better-advance their skillset. Personally, I feel as if I have been given a significant amount of opportunities to grow as an employee within the roles I have worked in at the company that I did not experience at previous companies. During non-COVID years, EMS also offers employees opportunities to win tickets to local sporting events, hosts in-office lunches, and offers volunteer opportunities with the Browns, Food Bank, and Coach Sam's Scholars.

Cons

I do wish there was a better onboarding process during the initial hiring of employees; I felt this was lacking when I was first hired.

The health benefits, along with 401k program (and matching contributions by EMS) I feel are also really good for employees, and allows us to get the medical care we need, along with planning for our futures.

January 22, 2021

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January 12, 2021

Does Electronic Merchant Systems offer unlimited time off?

Pros

After graduating from college, I bounced around to a few different jobs. Nothing truly felt like the right fit, and I found myself wanting more from my company and my position. Then I found EMS, and over the past year and a half I've realized it is exactly what I was searching for. This is a great company that truly cares about its employees and customers. I love my job, and I love my team!

Cons

I think the onboarding process could be better. When I first started, there were little things I wasn't trained on - like how to transfer a phone call on my desk phone and how to request time off.

like how to transfer a phone call on my desk phone and how to request time off.

January 12, 2021

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January 22, 2021

What is the retirement plan like at Electronic Merchant Systems?

Pros

Overall, I feel EMS does a fantastic job of taking care of their employees, and has done an exceptional job in handling the COVID-19 pandemic. Every few weeks, in-office employees are tested to ensure the safety of everyone in-office; this offer was also extended to out of office employees. The health benefits, along with 401k program (and matching contributions by EMS) I feel are also really good for employees, and allows us to get the medical care we need, along with planning for our futures. From a career development standpoint, EMS allows employees to grow and advance in different positions throughout the company, and management does allow courses to be taken by employees to better-advance their skillset. Personally, I feel as if I have been given a significant amount of opportunities to grow as an employee within the roles I have worked in at the company that I did not experience at previous companies. During non-COVID years, EMS also offers employees opportunities to win tickets to local sporting events, hosts in-office lunches, and offers volunteer opportunities with the Browns, Food Bank, and Coach Sam's Scholars.

Cons

I do wish there was a better onboarding process during the initial hiring of employees; I felt this was lacking when I was first hired.

The health benefits, along with 401k program (and matching contributions by EMS) I feel are also really good for employees, and allows us to get the medical care we need, along with planning for our futures.

January 22, 2021

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30 English questions out of 30

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Company Updates

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Electronic Merchant Systems

116 days ago

Company News
Electronic Merchant Systems (EMS) is an industry-leading provider of payment processing and merchant services solutions. EMS is headquartered in Cleveland, Ohio, with offices and agents located across the country. Since 1988, the company has been helping business owners grow their financial well-being by offering a comprehensive suite of innovative, cost-effective payment solutions and high-quality customer service.
Shared image - Electronic Merchant Systems Receives 1,000 Google Reviews
Electronic Merchant Systems Receives 1,000 Google Reviews
www.emscorporate.com
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Electronic Merchant Systems

293 days ago

Community
Official Football Season Update This coming Sunday, our Cleveland Browns kick off their regular season at Arrowhead Stadium in Kansas City. On September 19th they'll take on the Houston Texans at First Energy Stadium here in Cleveland. Speaking of First Energy Stadium, Electronic Merchant Systems is excited to announce that we have a sponsored gate. If you're headed to the game, look for our name and logo on the Norteast side of the stadium.
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