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Esurance

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Esurance FAQ

Have questions about working at Esurance? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Esurance.

All answers shown come directly from Esurance Reviews and are not edited or altered.

20 English questions out of 20

October 5, 2021

What are perks and other benefits like at Esurance?

Pros

Great benefits and great pay

Cons

Stressfull at times but not overwhelming

Great benefits and great pay

October 5, 2021

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January 13, 2021

What is health insurance like at Esurance?

Pros

I was valued as an employee.

Cons

Medical benefits could have been better.

Advice to Management

The employee health plan is very expensive for an insurance company and should be re-evaluated.

Medical benefits could have been better.

January 13, 2021

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February 25, 2021

Does Esurance offer unlimited time off?

Pros

Decent starting salary but that is really it.

Cons

Building was disgusting, Terrible training, You can never get the time off that you want, Unreasonable workload, Poor Management. Only way to move up is to become a "Favorite"

Advice to Management

It's not about "Leaning into" your absurd expectations. Employees are human beings with lives of their own and should not be required to work 12 hour days because you are too cheap to hire or replace the ever growing number of people who quit.

Building was disgusting, Terrible training, You can never get the time off that you want, Unreasonable workload, Poor Management.

February 25, 2021

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September 9, 2021

Does Esurance offer disability insurance?

Pros

You can work from home and they pay to help you get and maintain your license. Their short term disability benefit is a good benefit.

Cons

They are more concerned about how long you're on a call than whether your customer was fully taken care of. They also don't have holiday pay in the traditional sense. You get what they call deviated holidays. You get a number of paid days off to be used in place of the federal holidays whenever you want but there has to be time available. In my opinion that is just a way to not have to pay time and a half if you have to work a holiday. The management also claims they care about their employees and sends lame gifts to try to make up for the last year and a half of hell their choices caused for the front line employees. They will terminate employment for someone who is knowledgeable, dependable, thorough, and does their job just because average handle time is more than 950 seconds.

Advice to Management

Stop creating a toxic environment!

Their short term disability benefit is a good benefit.

September 9, 2021

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June 20, 2021

Does Esurance offer health savings accounts?

Pros

Great culture Diversity Continuing education and training

Cons

health benefits are expensive even with high deductible plan

health benefits are expensive even with high deductible plan

June 20, 2021

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20 English questions out of 20