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Esurance

Part of Allstate
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Esurance FAQ

Have questions about working at Esurance? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Esurance.

All answers shown come directly from Esurance Reviews and are not edited or altered.

20 English questions out of 20

October 5, 2021

What is the salary like at Esurance?

Pros

Great benefits and great pay

Cons

Stressfull at times but not overwhelming

Great benefits and great pay

October 5, 2021

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May 23, 2021

What are other benefits and incentives like at Esurance?

Pros

Work life balance Competitive Compensation Package Management listens to those on the front lines

Cons

Technology lagging Merged with Allstate where the culture

Advice to Management

Invest in technology for your departments outside of sales and property

Competitive Compensation Package

May 23, 2021

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January 27, 2022

What are pay increases like at Esurance?

Pros

Remote since Covid in 2020. Not micromanaged

Cons

No pay raises since 2020 due to merging with Allstate

No pay raises since 2020 due to merging with Allstate

January 27, 2022

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September 9, 2021

What is working from home like at Esurance?

Pros

You can work from home and they pay to help you get and maintain your license. Their short term disability benefit is a good benefit.

Cons

They are more concerned about how long you're on a call than whether your customer was fully taken care of. They also don't have holiday pay in the traditional sense. You get what they call deviated holidays. You get a number of paid days off to be used in place of the federal holidays whenever you want but there has to be time available. In my opinion that is just a way to not have to pay time and a half if you have to work a holiday. The management also claims they care about their employees and sends lame gifts to try to make up for the last year and a half of hell their choices caused for the front line employees. They will terminate employment for someone who is knowledgeable, dependable, thorough, and does their job just because average handle time is more than 950 seconds.

Advice to Management

Stop creating a toxic environment!

You can work from home and they pay to help you get and maintain your license.

September 9, 2021

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April 30, 2021

How is the work/life balance at Esurance?

Pros

Great work life balance, great culture and support.

Cons

The sales process isn't open to change, its been the same thing for years. Other than than great place to work to at.

Advice to Management

The company and parent company grew a lot financially, I hope all employees get some of the money and win together also.

Great work life balance, great culture and support.

April 30, 2021

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20 English questions out of 20