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Esurance

Part of Allstate
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Esurance Work Life Balance FAQ

Read what Esurance employees think about work life balance at the company and make sure this fits your lifestyle. Employees have questions about everything from the work from home policy, overtime and flexibility.

Esurance has a work life balance rating of 3.6.

All answers shown come directly from Esurance Reviews and are not edited or altered.

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Work Life Balance

2 English questions out of 2

September 9, 2021

What is working from home like at Esurance?

Pros

You can work from home and they pay to help you get and maintain your license. Their short term disability benefit is a good benefit.

Cons

They are more concerned about how long you're on a call than whether your customer was fully taken care of. They also don't have holiday pay in the traditional sense. You get what they call deviated holidays. You get a number of paid days off to be used in place of the federal holidays whenever you want but there has to be time available. In my opinion that is just a way to not have to pay time and a half if you have to work a holiday. The management also claims they care about their employees and sends lame gifts to try to make up for the last year and a half of hell their choices caused for the front line employees. They will terminate employment for someone who is knowledgeable, dependable, thorough, and does their job just because average handle time is more than 950 seconds.

Advice to Management

Stop creating a toxic environment!

You can work from home and they pay to help you get and maintain your license.

September 9, 2021

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April 30, 2021

How is the work/life balance at Esurance?

Pros

Great work life balance, great culture and support.

Cons

The sales process isn't open to change, its been the same thing for years. Other than than great place to work to at.

Advice to Management

The company and parent company grew a lot financially, I hope all employees get some of the money and win together also.

Great work life balance, great culture and support.

April 30, 2021

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2 English questions out of 2