Freshworks Management FAQ

Read what Freshworks employees think about management at the company.

Freshworks has a positive Business Outlook of 88%.

All answers shown come directly from Freshworks Reviews and are not edited or altered.

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2 English questions out of 2

August 20, 2019

How is management perceived at Freshworks?

Pros

Culture, Benefit, good funding, some people are very good, good work if in good team

Cons

Little politics, salary not given good to many people, some managers are really not good, no proper utilisation of resource

Advice to Management

Maintain the quality and try to improve, with time it is degrading only

Little politics, salary not given good to many people, some managers are really not good, no proper utilisation of resource

August 20, 2019

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April 10, 2020

Is Freshworks a good company to work for?

Pros

- CEO genuinely cares about you. With the outbreak happening, I was worried I might get laid off but I ended up getting full-time and not a single employee was laid off. - we were given a stipend to get work from home accessories like a monitor and a keyboard - everyone has been so nice. Not fake nice, but genuinely nice. We have fun happy hour calls with trivia, we have a slack channel just to show off our pets - the mentorship program is really great. I was worried I wouldn't be trained properly but it was nothing short of the opposite experience. Many people reached out the first week and offered to help me learn the product. All the other CSM's have been so helpful and offered lots of advice, the team in India called me every day to go over product specifics, and my boss has been incredibly supportive - pay and benefits are great, work environment is great, and the people are amazing

Cons

- Its a fairly new company with some growing pains which are to be expected. Sometimes its a bit disjointed but I can tell people are working on it - Quarantine has made starting at the company a bit strange but honestly, I have no complaints

pay and benefits are great, work environment is great, and the people are amazing

April 10, 2020

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2 English questions out of 2