GEICO Career Development FAQ

Read what GEICO employees think about career development at the company. Employees have questions about everything from promotions and mentoring to job security.

GEICO has a career opportunities rating of 3.7.

All answers shown come directly from GEICO Reviews and are not edited or altered.

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8 English questions out of 8

January 25, 2021

How are career development opportunities at GEICO?

Pros

Great pay and good benefits, opportunities for advancement

Cons

Lack of Communication, stressful metrics and unreasonable expectations

Great pay and good benefits, opportunities for advancement

January 25, 2021

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August 4, 2020

What kind of career opportunities exist at GEICO?

Pros

Great benefits, opportunity for advancement, and very positive company culture.

Cons

Entry level positions can be a bit rough for some, but you have to pay your dues and it's absolutely possible to post for other positions and move up in the company if you do well.

Advice to Management

Ensure performance expectations are completely clear at all levels of work to avoid frustration and negative outcomes for everyone.

Great benefits, opportunity for advancement, and very positive company culture.

August 4, 2020

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August 29, 2019

Does GEICO have any sort of mentoring program?

Pros

Benefits, Good mentorship, Open door policy and Paid time off is amazing

Cons

It is a call center so you are stuck on the phones dealing with back to back calls

Benefits, Good mentorship, Open door policy and Paid time off is amazing

August 29, 2019

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July 1, 2019

Why do GEICO employees quit?

Pros

Worked with great people. Tremendous supervisor and team. Can't say enough good things about the people as individuals.

Cons

So many. I was there for over 8 Years and I left because I am re-locating and going to a competitor. My supervisor has been nothing but supportive for me. However I give a 4 weeks notice and was walked out with only 2 weeks pay because "policies". I was a top performer every year. The company does not care about you as an individual, truly. I do not have the luxury of having a college degree. I have seen so many outside hires with NO insurance experience get hired at a higher salary than myself and get moved in their MDP fast track programs. They don't have to interview for a new position, NOR do they have to have the good numbers. Because they had a HIGH GPA they were fast tracked. The most frustrating thing about this company is that fact. You can be top performer and ALWAYS get overlooked because you weren't "smart" enough. The "core classes" is truly a joke. When you find out what they look for you sit back and ask yourself "when does anyone who is NOT a Director or above use these classes on a daily basis"? Truthfully you may use them once in a year at best. They constantly micro manage you so badly that you start questioning if you really are doing a good job. Thankfully my last supervisor was so GREAT he didn't have to do any of that. The salary is not the best when you find out other places pay you more for less work and the opportunity for remote work. If you tried calling out they make you feel so bad about it that you ultimately have to choose to come in while sick to get everyone else sick over getting paid to stay home and feel better to come back to do your job. If you don't have a college degree they treat you like trash. I've seen many good tenured people either quit, get fired, or force-ably moved into another position so they ultimately choose to retire because they either don't have any required college classes or just haven't adapted to whatever changes were made. How can a credible company take people who worked there for over 20 years and push them to the side for younger people with a GPA that's high? Simple, to cut the salary of that person away to give someone else starting at less money the chance to do a POOR job since they have no experience. It's completely a joke at how it is done. The actual JOB itself (claims handling) can be quite fun and rewarding (I LOVED what I DID as a job) but the moral is so devastating that you start asking yourself why bother coming into work every day? My experience should be more valuable to any company than hiring some kid fresh out of college with a great GPA and no experience and I SHOULDN'T have to be the one training that person who will ultimately be "promoted" to a much higher position than I can ever achieve just because I can't afford college.

Advice to Management

My advice to management? Simple. Respect your tenured workers. Make them your priority because it's their experience that could help make the work and the company succeed. Otherwise, you are going to lose so many talented and experienced people to the competition (or just leaving the industry) and you won't have the EXPERIENCE needed to run the business as it should.

However I give a 4 weeks notice and was walked out with only 2 weeks pay because "policies".

July 1, 2019

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January 8, 2019

How are promotions handled at GEICO?

Pros

Starting pay is good (around 50-52k a year). Some supervisors and coworkers are nice and the company tries to keep morale high for the regular shift adjusters. Always hiring.

Cons

Your numbers are all that matter. It doesn't matter if you leave with over 100 things to do and need to ask your teammates or supervisors on help for everything if you're numbers look good you'll get promoted, but if you're self sufficient get your work done but your numbers dont look the best be prepared to be passed up on promotions and get little raise but expect to still have to pick up teammates slack. Claims will routinely get transferred from an adjustor that leaves to a new one if a little more work is needed and if a bad survey comes in that is 100% directed at the previous adjustor you will get the hit. Some of the expectations are ridiculous with numbers. For the new 2019 numbers is you get 2 call markdowns out of 72 calls you can no longer be rated a 5/5. If you get 1 call mark down a month only you will be below standards. They emphasize having business classes done yet most supervisors and even a manager hasn't even completed the whole 8 classes they want you to have yet you will get lectured on how it makes business sense to do something but when you actually listen to what they say unless they themselves have completed the business classes or have there BBA or MBA in some cases almost 100% say is completely incorrect. If you're not a normal shift employee your moral does not matter and you will not be included in next to anything. There are about 2 events each week that the normal shift does that you will never get to experience and you will also get left out of reports that can show performance.

Advice to Management

Realize that numbers aren't everything. If you have an adjustor leave with over 100 things on their diary they are not a top quartile adjuster they're trash. Change how surveys work if an adjustor gets a survey directed at the previous adjustor dont penalize the new one. Please also have even supervisors complete all busineeses classes prior to become a supervisor...its annoying to have to help out or explain statistics or basic math to someone should already have that knowledge.

It doesn't matter if you leave with over 100 things to do and need to ask your teammates or supervisors on help for everything if you're numbers look good you'll get promoted, but if you're self sufficient get your work done but your numbers dont look the best be prepared to be passed up on promotions and get little raise but expect to still have to pick up teammates slack.

January 8, 2019

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8 English questions out of 8