GEICO Culture FAQ

Read what GEICO employees think about their company culture and make sure it is the right fit for you.

GEICO has a culture and values rating of 3.4.

All answers shown come directly from GEICO Reviews and are not edited or altered.

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5 English questions out of 5

February 17, 2019

What is the application process like for GEICO?

Pros

Low pressure if working at headquarters in Chevy Chase, MD (almost impossible to get fired). Could work only 38 hours a week if desired (could work more to get more work done). Flexible scheduling at HQ (Plaza) means you could work 4/5 days a week or 9/10 every pay period. There is always opportunity for a lateral move if you aren't happy with what you are doing. On site cafeteria with OK food, but pricing above cost (run by vendor). Metro accessible (Friendship Heights). People are generally nice and easy to get along with. Not a lot of drama (team/department dependent). Professional environment with no pressure to socialize or work outside of working hours. Pick a job you will like doing, there are plenty of openings to match a variety of skill sets. Easy to get entry level job and application process was pretty quick (drug test off site was terrible!). They will fly you out for interview if you make it past phone screens. C Suite is pretty smart and have a long term vision to make sure this company is successful for many more decades.

Cons

No 401k match (instead profit sharing, but takes 6 years to receive full amount, 0% first year, 20% of given amount 2nd year, etc.) Very tough to get a promotion after the first year or two. Must play the "GEICO Game" and act like a faithful and loyal employee who plans to work there for life (and some employees actually do, 35, 40, 45 years) in order to move into management position. IT pays well, but turnover is crazy high. No gym (well there is one, but it's closet sized) and cafeteria is really only building amenity. You must pay $8 a month to park, and for first year or two, will be stuck in a nearby parking garage and will have to walk to building. Still a very conservative office (wear dress clothes, no alcohol on premise, no drinking at lunch or official happy hours allowed). Low cost provider of insurance means low cost operations. Technology is sometimes cutting EDGE (a little joke for current employees), or a decade plus old. Building is old and run down, despite maintenance doing a decent job up keeping. Would not ever want to work on the phones in the regional call centers. Tough job with no breaks and high expectations. Pay is below market value in area.

Advice to Management

They already know they need to fix. Employee feedback is regularly solicited, but most recommendations are not acted upon. They just don't give a sht what most employees have to say. Low cost means not spending money on what's not essential to running the business.

Easy to get entry level job and application process was pretty quick (drug test off site was terrible!).

February 17, 2019

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January 13, 2021

What is the company culture at GEICO?

Pros

Great benefits, company culture, philanthropy, cares about community and diversity

Cons

Low morale, snakes, cut throat

Great benefits, company culture, philanthropy, cares about community and diversity

January 13, 2021

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August 28, 2019

How was the interview at GEICO?

Pros

Pay is good especially if you are fresh out of college.

Cons

...Where do I even start. maintaining this job was the most stressful thing I have ever had to deal with in my life. lets start with the interview process which was unheard of. I had to do a phone interview, then meet with 4 separate people, then take a math, writing, and listening test, then I had to complete an hour long simulation of the job (after 10 minutes of simple instructions), then I sorta got hired. you'll read soon why I say you are sorta hired... once you get "hired" you have to complete 10 weeks of training (3 weeks in Virginia). 10 weeks of training is fine and all but they didn't tell me I had to practically be a part time mechanic! if you come into this job knowing nothing about cars then you will fail and waste your time. I say this because the training was strictly all based on cars, you need to know every single part of the car, how it operates, and what it is made out of. Within these 10 weeks of training you take a 50 question quiz every single day based on different car parts and functions. that bad part is if you do not average an 85% on these quizzes then you are fired on the spot. When I was hired i specifically told them I knew nothing about cars and they told me "they teach you everything you need to know"... IT IS IMPOSSIBLE TO LEARN EVERY SINGLE PART OF AN AUTOMOBILE IN 2 WEEKS... PLAIN AND SIMPLE. I say two weeks because we are given a textbook about every car part and function and we complete the whole textbook in 2 weeks. To make matters worse, if you even misspell a word it is incorrect (i forgot a letter in 'Coolant Reservoir' and it was deemed wrong). The only people that succeed in this job are people that have mechanic backgrounds. I finished with an 84 average and I got let go for not having an 85 (maybe if I got credit for the word i misspelled I might still have a job right now). Also in Virginia you need an 85 average to even take the final... and if you get less than an 85 on the final you are FIRED. So even if you get a 100 on every quiz for 5 weeks, you can still get fired for scoring an 84.9 on the 100 question final. And there is no leeway, it doesn't matter if you are the most skillful person for this job you WILL be fired for scoring less than an 85. Geico is a absolutely horrible place to work and I really feel bad for anyone that even attempts to work here. Unheard of.

Advice to Management

Only hire mechanics or people that graduate from tech school for this position. Also at least inform them of all the obstacles they have to go through to even maintain this job. If someone has zero automobile work experience then DON'T HIRE THEM. Do not waste their time.

lets start with the interview process which was unheard of.

August 28, 2019

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January 27, 2019

What is the hiring process like at GEICO?

Pros

Flexible schedule Good co- workers Great benefits (healthcare) Good pay and training

Cons

Being an auto damage adjuster for geico was a great job maybe even career about 5 years ago. Upper management has made a series of decisions in the past several years that has made it almost impossible for anyone to make a career out of this position. The root of all of upper management decisions comes down to the fact that they really don't trust their employees. The issues with this job is not writing estimates, dealing with shops, handling total losses or handling difficult customers. The issues with this job is trying to do all those things I just mentioned for a company that doesn't have your back. Geico has a very extensive hiring and training process. Of course there are underperforming, lazy and shady adjusters that need to be watched but they only make up less than 5% of adjusters. Every move is questioned and even your phone calls are recorded and graded.

Advice to Management

If you want to keep your experienced employees, who are all leaving, management needs to start trusting their employees and stop micro- managing. You can't solve all your employees problems by just throwing more money at them. Ease off all the reports. Stop recording phone calls. The only reason I even considered leaving the position was the record phone calls.

Geico has a very extensive hiring and training process.

January 27, 2019

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June 17, 2020

How do employees feel about the requirements to work at GEICO?

Pros

good benefits no college degree required profit sharing

Cons

pay supervisors are typically not really great feels more like a middle school socially than an office

no college degree required

June 17, 2020

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5 English questions out of 5