GEICO Work Life Balance FAQ

Read what GEICO employees think about work life balance at the company and make sure this fits your lifestyle. Employees have questions about everything from the work from home policy, overtime and flexibility.

GEICO has a work life balance rating of 3.

All answers shown come directly from GEICO Reviews and are not edited or altered.

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7 English questions out of 7

October 3, 2019

What is working from home like at GEICO?

Pros

GEICO is extremely stable and they don’t fire even when they should (it’s gotta be outright egregious behavior). Profit sharing is nice - 10% into your 401K and whatever leftover goes to you. Underwriting department is generally pretty chill and I enjoy most of the people I work with. Recently got additional work from home days and we have the option for a flex schedule. Promote-from-within mentality, and PMAs get pretty much automatic promotions after 6 months. Generally have the ability to rotate teams freely. Because of the laidback and easy (though annoying) nature of the job, it’s attractive to stay.

Cons

Very low salary for not only our skill set, but also the DC area. Only 2 weeks PTO for first 5 years (WFH does help). Management is constantly changing how teams are organized, causing analysts to get shifted around on a whim and leaving some with little work to do. Management passes down ideas and doesn’t listen when recommendations are given - always lots of pushback. Analyses are often not completed because of constantly shifting ideas and priorities. Some supervisors/managers should not be in those positions and management is not willing to listen to associates, even though the high turnover rate is partially caused by said supervisors/managers. If you’ve been at the company for over 2 years, you’re a high-tenured associate and will be training people left and right because management isn’t willing to keep the tenured people and will just continue to hire.

Advice to Management

Stop changing the organization of the department so often, increase communication among teams, increase pay, and stop being so resistant to change. Do what you can to keep the tenured and knowledgeable associates. It’s such a waste of time and money to keep training new people, and it shows in our processes.

Recently got additional work from home days and we have the option for a flex schedule.

October 3, 2019

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November 17, 2018

How is the work/life balance at GEICO?

Pros

Great work life balance (almost never have overtime), promote from within culture means opportunity to move up, committed to having a safe and non-confrontational workplace, hires a lot of new graduates so a great way to get modeling/data experience, and GEICO does not fire without cause (meaning stable employment). PMA's work on projects with direct impact on the bottom line.

Cons

GEICO is cheap. Salaries might be less than other DC positions using similar skills, prepare to be frustrated by an old building, and slow facility repairs.

Advice to Management

Your analysts are smarter than you are, engage them earlier and often when trying to figure out how to solve our business problems.

Great work life balance (almost never have overtime), promote from within culture means opportunity to move up, committed to having a safe and non

November 17, 2018

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July 15, 2020

What is it like traveling for work at GEICO?

Pros

Pay, benefits, and a short commute.

Cons

Management - everything about management. They don’t care about their employees personally. They never have an accurate answer for any question you have. They are constantly micromanaging. Expect multiple emails, Skype messages, and even multiple text messages Throughout the day from your supervisor (or really any supervisor, they don’t care) about what you’re doing wrong, or why you’re 1 minute late from your break or lunch. The goals and metrics are almost impossible and they put a great about of stress on you to be perfect or else they don’t care about you. They barely help you on actually meeting these goals, they just expect you to do it.

Advice to Management

Take some training courses on how to treat other human beings with common sense and decency.

Pay, benefits, and a short commute.

July 15, 2020

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January 20, 2021

What is overtime like at GEICO?

Pros

Pay, overtime is always available, coworkers are nice, claims has a lot of opportunities for growth

Cons

Performance audits, call volume, some supervisors are unhelpful, management can’t perform up to the standards they have for CSR reps

Advice to Management

Try performing to the standards you have for reps and see how unattainable some standards can be.

Pay, overtime is always available, coworkers are nice, claims has a lot of opportunities for growth

January 20, 2021

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September 19, 2020

Does GEICO reimburse for mileage?

Pros

good pay good benefits. Company car with gas card. Profit sharing. Most other departments are great and provide hands on training for the job

Cons

terrible communication with departments on job responsibilities. Everyone isn't on the same page one supervisor can tell you you're suppose to something one way then the next supervisor tells you something different for both company rules and state government rules. Other departments pawn their work off on you and Geico mentality isn't to fix the problem but put a bandaid on it and have you figure it out and not send it back to said department. Which promotes more workload pawning to the point where people forget whose responsibility the job was in the first place. Geico will also phase out departments and add that responsibility to the adjusters but not increase pay. If you're going to increase the workload by getting rid of important departments at least pay the people who now have the additional responsibilities and workload.

Advice to Management

Stop putting everything on the auto damage adjusters and hire people and create departments to take away from the workload and your adjusters will be more proficient. For example hire people to handle payments and a department to handle payments to customers and give them phones so they can answer payment support questions. Hire people to settle total losses and negotiate with customers. Recreate the towing department so you aren't having to setup tows and get your claims teams monitored the same way you monitor auto damage. Also train your adjusters for stuff they'll actually use on the job. 3 weeks to talk about welding and repair methods. Teach us how to handle fire claims, junked cars, comp negligence claims, endorsements, etc

Company car with gas card.

September 19, 2020

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7 English questions out of 7