Gartner FAQ

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10 English questions out of 10

December 1, 2020

What is the work environment like at Gartner?

Pros

Resources abound to help you succeed

Cons

Constant inspection, oversight and micromanagement sucks life and excitement out of the good work we do and makes selling a grind. Management and executive team plays on the edge of the ethical playing field at the expense of loyal employees and customers in order to make numbers and hit company metrics. Minimal opportunities for growth.

Advice to Management

Selling is not a cookie cutter, one size fits all business. More managers, inspection and meetings do not guarantee success but breeds resentment and frustration.

Constant inspection, oversight and micromanagement sucks life and excitement out of the good work we do and makes selling a grind.

December 1, 2020

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June 12, 2020

How is the office food at Gartner?

Pros

The Austin office is nice and there's lots of attempts to have a good office culture. The company used to have a better attitude and culture of acceptance, growth and learning but is now focused on the bottom line only (which is good for some positions but not Advisors). They have bi-annual company events to try to keep moral up. The kitchen is stocked with healthy snacks and the office manager and reception are truly amazing.

Cons

The politics of management is out of control, blatant favoritism, ignoring complaints, sexisim and there is no diversity in staff. Promotions have little rhyme or reason; once they demoted someone citing numbers but the advisor pulled their own numbers and realized they were very wrong and demoted the wrong person. Managers gladly talk down to Advisors and being ignored by your own manager or having them roll their eyes when you need help is common. There's a reason anyone with any talent leaves as soon as possible and they hire lots of new graduates to burn through.

Advice to Management

The company seems to be going through some real growing pains and managers can either grow and learn or just keep burning people out.

The kitchen is stocked with healthy snacks and the office manager and reception are truly amazing.

June 12, 2020

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June 12, 2020

What are working conditions like at Gartner?

Pros

The Austin office is nice and there's lots of attempts to have a good office culture. The company used to have a better attitude and culture of acceptance, growth and learning but is now focused on the bottom line only (which is good for some positions but not Advisors). They have bi-annual company events to try to keep moral up. The kitchen is stocked with healthy snacks and the office manager and reception are truly amazing.

Cons

The politics of management is out of control, blatant favoritism, ignoring complaints, sexisim and there is no diversity in staff. Promotions have little rhyme or reason; once they demoted someone citing numbers but the advisor pulled their own numbers and realized they were very wrong and demoted the wrong person. Managers gladly talk down to Advisors and being ignored by your own manager or having them roll their eyes when you need help is common. There's a reason anyone with any talent leaves as soon as possible and they hire lots of new graduates to burn through.

Advice to Management

The company seems to be going through some real growing pains and managers can either grow and learn or just keep burning people out.

The Austin office is nice and there's lots of attempts to have a good office culture.

June 12, 2020

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August 21, 2019

What kind of work are employees expected to do at Gartner?

Pros

There are opportunities to travel with the company and the role at the cost of overworking yourself.

Cons

I worked at Gartner for over a year and in that time I saw a turnover of at least 40 people in my office. A worrying amount for any workplace but apparently not enough to raise any alarm bells for Gartner. My role was unrelenting from the beginning with close to no room for respite. It was severely underpaid for the amount of work I was expected to complete day-to-day as well as the after hours meetings required for me to liaise with the global team. Management was unsupportive and oftentimes unsympathetic to the needs of a one man team in a regional office. On multiple occasions the role expected you to work overtime with little to no support and little to no compensation. Management was almost impossible to compromise with despite expecting frontline staff to come up with solutions to hierarchical issues (and still not making any changes). The tasks themselves were fairly straightforward but the sheer quantity of work was too much for one person -feedback which fell on deaf ears. In my brief period at the company, I had 3 different managers -all of whom did not know how to manage a remote employee making it extremely difficult for career progression to be genuinely considered let alone acheived. The expectation of the role is beyond what is necessary for tasks to get done. The attention to detail required for the multitude of tasks is superfluous but treated as though it is of utmost importance. Many tasks are required to be completed to perfection with little understanding for error (despite being stretched so thin). Projects are expected to be completed under extremely tight deadlines with little understanding on how or why they need to be completed. My role was constantly considered a passion project in which you would only take on this job if you "love events". Whilst the majority of work in this role is autonomous, you are expected to form interoffice relationships as you support their needs. The office culture is toxic - resembling that of a frat house. Gossip, cliques and harassment run rife and are accepted as commonplace with little to no consequences for perpetrators. The result is mass exodus.

Advice to Management

Look at the culture of this company - why are some worked to the bone whilst others are praised for just showing face? Why is management so indifferent to the feedback of their frontline?

The attention to detail required for the multitude of tasks is superfluous but treated as though it is of utmost importance.

August 21, 2019

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December 31, 2018

What is a typical working day like at Gartner?

Pros

Decent pay and benefits, room for growth, good job security (because of high demands and low man power), challenging work, and really smart people.

Cons

A lot of overtime and working weekends are required. Terrible work life balance. Managers come in late, leave early, and are hands off. Work is expected while on PTO. Leadership asks a lot of it's employees yet doesn't hold itself to the same high standards of hard work, long hours, and high stress. Favoritism in promotions encourages a cutthroat and manipulative environment. Leadership is ignorant to miserable employees, low morale, and unrealistic expectations.

Advice to Management

Variable Compensation should be hourly because of the amount of overtime that is expected. Leaders should hold themselves to the same standards as their direct reports and lead by example.

A lot of overtime and working weekends are required.

December 31, 2018

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10 English questions out of 10