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GoTranscript FAQ

Have questions about working at GoTranscript? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at GoTranscript.

All answers shown come directly from GoTranscript Reviews and are not edited or altered.

26 English questions out of 26

February 21, 2021

What are perks and other benefits like at GoTranscript?

Pros

Easy to apply (just testing, no interview or resume), Flexible hours even though you only make pennies; Their platform is pretty seamless and you can choose your own jobs There's no minimum to be paid out via PayPal and they pay on time Work remotely

Cons

The pay is unbelievably low with, of course, no benefits. The company should be honest about their pay on their site. Their advertised rate that they pay "up to $.60" per audio minute borders on being a scam, bc as of Jan 2021 over 95% of the jobs are around $.23-.26 per audio minute. The only jobs with higher pay than this are ones that pay $.35 per audio minute for their "challenging" jobs which are almost completely indecipherable. Almost all the audios have either heavy accents, background noises, people talking over each other and are of general poor quality and a lot of time is spent just trying to find one that won't damage your hearing. Even very experienced transcriptionists will not make even half of the current US minimum wage and beginners will likely make no more than $1-3 an hour. If you look at this site alone, you'll see a large number of the reviewers are from third world countries. If you work in the US or other country with a similar high cost of living, you're better off working at any minimum wage job or even collecting recyclable bottles and cashing them in like Kramer and Newman did in Seinfeld. For such low pay, GoTranscript is very demanding in that they expect near perfect transcripts entailing very careful proofing adding significantly to the work time. This system is not to increase quality but rather serves as a way to withhold pay. Even though I got high marks on all my jobs bc of my experience, it's very demoralizing to work there and see how fellow transcriptionists are treated. There is not even a tiered system to support higher pay rates for the high quality they claim to pursue or any bonuses for increased output. I do not recommend working in this sweat shop to anyone but esp to anyone from the US. This company is geared towards employing workers from third world countries and the pay is in line with the cost of living there.

Advice to Management

1. GoTranscript should not misrepresent their pay to prospective employees. I've never seen a job that pays what you claim in your "up to $.60 per audio minute" ad and in fact the overwhelming majority of jobs pay less than half that amount. Be honest with employees and stop trying to scam them. 2. Provide better support documentation for its employees. The guidelines should be more comprehensive to cover more of the common stylistic requirements, rather than just dinging transcriptionists for errors that are not covered in their guidelines. This is mainly for beginners but considering the high turnover the company experiences, it would help a large number of your employees. I think it would also help a lot of your workers who work in 3rd world countries where English is not their first language. 3. Consider a tiered system and bonuses for financial incentive. We all know there are many higher paying sites. Why would anyone, including those from the 3rd world, work here?

The pay is unbelievably low with, of course, no benefits.

February 21, 2021

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February 24, 2021

Does GoTranscript offer tuition reimbursement?

Pros

Work from home, great flexibility

Cons

the pay is low for transcriptionists. they pay higher for editors but I haven't passed that test yet.

they pay higher for editors but I haven't passed that test yet.

February 24, 2021

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September 28, 2022

Does GoTranscript offer unlimited time off?

Pros

There were flexible working hours for me which allowed me to have time for self and mentor care. I also enjoyed transcribing every now and then and it eventually became a hobby.

Cons

Absence of jobs or audios to work on.

There were flexible working hours for me which allowed me to have time for self and mentor care.

September 28, 2022

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April 5, 2022

How are career development opportunities at GoTranscript?

Pros

freelance, work when you want

Cons

low paying job (50 - 200 USD monthly) no opportunity to scale in the career

no opportunity to scale in the career

April 5, 2022

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April 5, 2022

What kind of career opportunities exist at GoTranscript?

Pros

freelance, work when you want

Cons

low paying job (50 - 200 USD monthly) no opportunity to scale in the career

no opportunity to scale in the career

April 5, 2022

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26 English questions out of 26

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