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Grainger

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Grainger

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Grainger FAQ

Have questions about working at Grainger? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Grainger.

All answers shown come directly from Grainger Reviews and are not edited or altered.

63 English questions out of 63

March 29, 2021

What is paid time off like at Grainger?

Pros

you get benefits and the PTO is good, nice coworkers, work from home

Cons

unnecessary 3 different hour long job interviews for... a call center job. its call center work. i found that 70% of calls were angry customers trying to reach specific stores and mouthing off at me because i couldnt get them there despite telling them i had access to inventory. it just gets really old after doing it 8 hours a day over n over. back to back calls, very metric driven. customers get mad at you because you dont know everything about all the products, despite technical support being available. i got poor QA over things that werent my fault, such as the customers grainger app glitching out or grainger not carrying a specific brand but it still goes back to us i thought that was a bit unfair. i dont control graingers stock. it started to give me a lot of anxiety so i had to dip.

Advice to Management

nothing, management is great

you get benefits and the PTO is good, nice coworkers, work from home

March 29, 2021

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March 30, 2021

Does Grainger offer relocation assistance?

Pros

Great benefits package and competitive pay

Cons

Poor work life balance due to overwhelming amount of mandatory overtime

Great benefits package and competitive pay

March 30, 2021

See 10 more answers

February 2, 2022

Does Grainger offer dental insurance?

Pros

Full benefits from dental, vision, health, even pet insurance. Very easy schedule, great team environment. Everyone is very encouraging & willing to help in any way they can to help you succeed. Opportunity to grow in company fast.

Cons

Hybrid schedule, I think 100% remote should be an option for all sellers. Taking in more seller feedback for a greater seller experience.

Advice to Management

During this time of the pandemic, it has hit everyone in many different ways financially & mentally. Some families aren’t as fortunate as others. As well as some people being comfortable in a setting with multiple people in an area may feel different for others. Sometimes a hybrid schedule can be more stressful than just simply doing our jobs at home as we have been prior to the hybrid. Please consider 100% remote as an option. As well as keeping into consideration that we should have choices. In a meeting we were told that everyone that is in office was given the option & that is not the case for a few of us.. we were not really given an option but were told “I think this may be a better option for you, so let’s go ahead and do that”. Please improve this communication moving forward.

Full benefits from dental, vision, health, even pet insurance.

February 2, 2022

See 4 more answers

August 28, 2020

Does Grainger offer family leave?

Pros

Excellent benefits and paid leave

Cons

Some micro management of staff and different team members can be held to different standards depending on manager

Advice to Management

Invest more in your people and look into putting people in the right positions.

Excellent benefits and paid leave

August 28, 2020

See 3 more answers

February 10, 2022

Does Grainger offer a wellness program?

Pros

Nice Benefits and understanding managment

Cons

Some team members can be hard to work with

Nice Benefits and understanding managment

February 10, 2022

See 4 more answers
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63 English questions out of 63

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Company Updates

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Grainger

15 days ago

Company News
95 years and we're just getting started! See how Grainger has served customers and supported our communities throughout the years. Find your way with Grainger today: bit.ly/GraingerJobs
Grainger 95th Anniversary
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Grainger

70 days ago

Culture
Our team members have spoken, and Grainger has been named to Fortune’s list of the 100 Best Companies to Work For®! Find your way with Grainger at jobs.grainger.com. "We're proud to be recognized for fostering a welcoming workplace that is inclusive and committed to fulfilling our purpose, We Keep the World Working," said DG Macpherson, Grainger Chairman and CEO. "To innovate and best serve our customers, we've built a culture based on curiosity, development, collaboration and teamwork where people are valued for who they are and recognized for the work they do."
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