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Houzz

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Houzz

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Houzz FAQ

Have questions about working at Houzz? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Houzz.

All answers shown come directly from Houzz Reviews and are not edited or altered.

56 English questions out of 56

April 1, 2020

What is paid time off like at Houzz?

Pros

Great culture! The people are all amazing - many Houzzers become life long friends. Friday lunches are a nice way to interact with the team, benefits are wonderful. Plenty of flexibility with regard to PTO and working from home.

Cons

In almost two years I saw/was part of three separate (large) restructures. Mass hiring and mass lay offs happen at least once a year. The company goals shift rapidly, and the remaining employees have to scramble to catch up. It's a great place to be for a while, but not for the long term. Little to no growth opportunities, though it is something they are supposedly working toward. Salary is lacking in comparison to industry standards.

Advice to Management

Allow for more advancement opportunities and pay your people better.

Plenty of flexibility with regard to PTO and working from home.

April 1, 2020

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August 7, 2020

Does Houzz offer massages?

Pros

Generally speaking this is a good company. The culture is pretty good. It was a fun place to be. I found direct supervisors were/are supportive, helpful, fair and kind. A lot of great employee perks like endless drinks and snacks, free lunches, and parties too. Also some extra "spiffs" like gift cards... when you hit goals. I liked the people and I liked going to work everyday. Very cool/modern offices with game rooms etc...

Cons

It's a big organization and they have to consider the bottom line. That's probably true most places. On a few occasions they over-hired and then chopped salaries or cut headcount dramatically because they miscalculated the need. Recently, a lot of focus on their planned IPO for 2020. In 2019 they started cutting back to make the IPO look good. This is understandable to an extent. Of course it's just business. They did offer generous severances.. but firing people, not due to performance, but to cut costs so your IPO might be more financially successful is something the owners and investors will have to live with. You hired those employees and made a commitment. Some had families. (I, personally was not directly affected by this specific issue btw, but some friends were).

Advice to Management

The culture you worked hard to create is good. The hiring choices are really good. There is a lot of fantastic talent here. Hiring 100+ people for a role in early 2018 and then cutting 75% by the end of 2018 because "oops, sorry we have too many of you".. in hindsight I'm sure you wished you had handled that better.

A lot of great employee perks like endless drinks and snacks, free lunches, and parties too.

August 7, 2020

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September 28, 2020

Does Houzz offer relocation assistance?

Pros

Free food and coffee, decent base pay and benefits package.

Cons

The website and platform itself is really great and can have a great impact in helping the home renovations professionals that are subscribed. With that being said, the company culture is one of "over achievement and exponential growth" with the bottom line being #1. Living up to these ideals the managers and sales reps lie early and often to these poor professionals they say they are "Helping." Dishonest practice is so common at Houzz they actually believe the lies they often tell to make a sale. Reps will lie about the amount of leads and jobs they promise these professionals in order to hit their "MRR" Managers turn a blind eye. Client success managers "fix" problems later on by up-selling the Pros more shares that wont actually help them. If you wish to sleep easy at night DO NOT WORK FOR HOUZZ, THEY WILL TURN YOU INTO A LIYING CHEAT DESPERATE FOR RECOGNITION AND MONEY!

Advice to Management

QUIT LYING TO PROS AND PROMOTING THIS BAD BUSINESS TACTIC!

Free food and coffee, decent base pay and benefits package.

September 28, 2020

See answer

September 30, 2021

Does Houzz offer dental insurance?

Pros

Simply great people, managers are great leaders, inspiring you to do better and putting learning into your hands. In the office they go the extra length to make you feel comfortable and make sure all your needs (and beyond) are satisfied. From unlimited smoothies to cookies and healthy snacks and great coffee. I simply could go on and on about how amazing it has been to work here.

Cons

Maybe it would be great that we had a dental plan or access to private health insurance discounts and similar.

Maybe it would be great that we had a dental plan or access to private health insurance discounts and similar.

September 30, 2021

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May 7, 2021

Does Houzz offer family leave?

Pros

Great people and great middle managers Culture was great pre-pandemic Amazing health insurance Learned a ton from different projects and great mentors I got good pay raises for a few years before it plateaued Ivy acquisition was a strong business move

Cons

Houzz has poor project planning and doesn't listen to the expertise of even their director level hires. Things moved too fast where new ideas would come up and people would work crazy hours to get things in motion instead of scheduling new initiatives for a few weeks out. The upper management often ignores data and they'll make decisions that are contrary to what customers and potential customers have said that they want. Houzz was unwilling to invest in external pro marketing for years and it impacted them in terms of SEO and a slowdown in warm leads - initiatives that my former manager proposed in 2017 didn't get up and running until 2021. Houzz tries to operate on too lean of a team, meaning that often you are the only person that can do your job which makes it nearly impossible to take like a week off any time that isn't around the winter holidays, so it can be hard to travel. Layoffs every year. I got really good at saving my money because you can never feel safe about your job. There was definitely a divide too between the older managers who earned enough to own homes and renovate and younger renters who couldn't afford to participate in the renovation industry and I always felt a little embarrassed to just live in an apartment. My last pay raise was may 2019 and in 2020 they only gave us RSUs. But RSUs can't help me pay my bills today. When they were finally hiring another person for my team with the same title, the pay ranged from $2500-$12500 more than what I made and they were willing to hire someone remote who lives in a lower cost of living area than Orange county. Also the UK team members got way more maternity leave than US team members which always felt like a point of jealousy even though I never went on mat leave myself, and they would get temp workers to fill the gap because they are gone for up to a year but that didn't happen in the US They talked about career pathing in 2017 but it must not have applied to marketing because my manager had no idea what it was when I asked about it, and when I left in 2021 the leveling for marketing was still in the works after being revisited in late 2020.

Advice to Management

Backfill when people quit Invest in external marketing Stop relying on emailing pros 4 times a week as the only lead nurture source Listen to your talented employees Make salaries more competitive Slow down and focus on producing product updates that move the needle one at a time instead of a bunch of little stuff Put in realistic deadlines when new projects come up so people don't have to work nights and weekends and give up vacations Add more maternity leave for US workers to make it fair

Also the UK team members got way more maternity leave than US team members which always felt like a point of jealousy even though I never went on mat leave myself, and they would get temp workers to fill the gap because they are gone for up to a year but that didn't happen in the US

May 7, 2021

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56 English questions out of 56

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